Repairs Inspector in London

At Notting Hill Genesis, we are committed to delivering high-quality repairs services that meet the needs of our residents and communities. To support this ambition, we are expanding our permanent Repairs Team with new roles across a range of levels. This recruitment drive reflects our ongoing investment in service excellence, team development, and long-term stability.

As a Repairs Inspector, you will play a vital role in ensuring our homes are safe, well-maintained, and meet the highest standards. You will be the trusted NHG presence on the ground, carrying out inspections, monitoring contractor performance, and making sure repairs are completed quickly and to a high standard. This role is all about fixing failure fast, putting residents at the heart of what we do, and helping us deliver on our commitment to the perfect journey.

Responsibilities

• Carry out pre and post-inspections for responsive repairs, planned works, and cyclical referrals.
• Provide clear technical diagnoses and recommendations for repair works.
• Monitor contractor performance, ensuring compliance with health and safety standards and NHG's code of conduct.
• Manage post-inspection regimes and oversee repair order variations to ensure quality and cost control.
• Contribute to stock condition surveys and support the development of repair monitoring systems.
• Act as a resident champion, ensuring feedback is acted on and service improvements are made.
• Attend contractor meetings and support operational risk management across the directorate.

We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification.

Essential Qualifications & Experience

• Experience working within the repairs sector, including pre and post-audits and inspections.
• Strong technical skills in diagnosing repairs, writing specifications, and managing schedules of work.
• Proven experience in contractor management.
• Experience of writing and disseminating technical reports.
• Good understanding of relevant legislation and regulatory requirements.

Desirable

• DEA/FRA assessor trained.
• Recognised HND technical qualification (e.g., building surveying) or membership of CIOB.

Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.

Benefits

• Excellent annual leave allowance and flexible working opportunities (qualifying period may apply).
• Generous pension scheme.
• Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply).
• Employee assistance – free confidential advice and counselling services provided by independent specialist organisations.
• Health cash plan.
• Staff discounts – we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
• Interest-free loans – season ticket loan, tenancy deposit loan, and training loan.
• Cycle to work scheme.
• Life Assurance x 4 annual salary.