Notting Hill Genesis is seeking stage 1 Complaints Investigators to join our Complaints Service in London. You will take ownership of complaints at early stages, investigate what went wrong, and work with teams to resolve issues promptly while rebuilding trust with residents.
The role emphasizes fair, impartial handling, clear written responses, and adherence to regulatory timelines, with potential qualification study to demonstrate competence.
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Stage 1 Complaints Investigator — Hybrid (Resident Experience) in Camden Town employer: NOTTING HILL
NOTTING HILL offers an exceptional work environment for Senior Software Engineers, where innovation meets collaboration in a dynamic London setting. Employees benefit from a culture that prioritises growth and learning, with opportunities to shape engineering practices and directly impact the company's success. Join a passionate team dedicated to building reliable software solutions while enjoying the unique advantages of working in an early-stage startup atmosphere.
