Notting Hill Genesis is seeking an experienced interim leader to assume the role of Interim Assistant Director of Complaints and steer the service through a period of improvement and transformation. You will provide strategic and operational leadership for complaints management, service recovery, and regulatory compliance, shaping governance and learning across NHG.
This is a senior role requiring CIH Level 5 or equivalent and a proven track record in large-scale transformation within social
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Strategic Head of Complaints & Service Improvement employer: Notting Hill Genesis
Notting Hill Genesis is an excellent employer that prioritises the safety and well-being of its employees while fostering a collaborative work culture in the heart of London. With a strong commitment to professional development, employees have access to growth opportunities and training that enhance their skills in compliance and property management. The hybrid working model offers flexibility, allowing you to balance your professional and personal life effectively.
