Notting Hill Genesis is seeking a Customer Journey Designer to join the Customer Journey & Insight team on a 12-month fixed-term contract, helping shape services around residents’ needs from housing, repairs and payments. You’ll design and run resident research, create journey maps and artefacts, and present insights to stakeholders to drive practical improvements.
The role embraces flexible working and learning opportunities within NHG.
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Resident Journey Designer & Insight Specialist employer: Notting Hill Genesis
Notting Hill Genesis is an excellent employer that prioritises the safety and well-being of its employees while fostering a collaborative work culture in the heart of London. With a strong commitment to professional development, employees have access to growth opportunities and training that enhance their skills in compliance and property management. The hybrid working model offers flexibility, allowing you to balance your professional and personal life effectively.
