Notting Hill Genesis is seeking a Case Resolution Officer to ensure post-decision actions are delivered and outcomes truly achieved for residents. You will be part of our Customer Experience team, keeping residents informed and rebuilding trust after complaints or enquiries.
The role requires coordinating across teams, handling high-risk cases, maintaining records, and driving service improvements. Strong problem-solving and excellent communication are essential.
#J-18808-Ljbffr
Post-Decision Case Resolution Specialist employer: Notting Hill Genesis
Notting Hill Genesis is an excellent employer that prioritises the safety and well-being of its employees while fostering a collaborative work culture in the heart of London. With a strong commitment to professional development, employees have access to growth opportunities and training that enhance their skills in compliance and property management. The hybrid working model offers flexibility, allowing you to balance your professional and personal life effectively.
