Payroll and Benefits Administrator - Part Time in London

Thank you for your interest in joining the People Directorate at Notting Hill Genesis. This is an exciting time to join NHG. Our People function is evolving to become more confident, proactive and insight-led, working closely with leaders to build capability, strengthen performance and support the delivery of great outcomes for residents.

Our HR Services function plays a vital role in creating a positive colleague experience by delivering efficient, accurate and customer-focused services across the organisation. We ensure colleagues are supported effectively through key processes, including payroll, benefits and HR administration, helping to build confidence and trust in the Corporate and People Directorate.

The Payroll & Benefits Administrator plays an important role in this ambition. This is a great opportunity for someone who enjoys working with detail, delivering excellent service and supporting colleagues with clear, practical advice. This is a part-time role (20 hours per week) with hybrid working.

As a Payroll & Benefits Administrator, you'll work closely with the HR Services team, Finance and other colleagues to deliver a proactive, accurate and customer-focused payroll and benefits service across NHG. You'll support the end-to-end payroll process, ensuring colleagues are paid correctly and on time, while maintaining accurate records and supporting compliance with statutory and internal requirements. Alongside this, you'll help administer NHG's benefits and pension arrangements, providing clear guidance to colleagues and contributing to a smooth and reliable service.

You'll support the delivery of a high-quality payroll and benefits service by:

• Ensuring payroll processing is accurate, timely and compliant with statutory and organisational requirements
• Maintaining accurate pension and benefits records and supporting monthly reporting
• Providing clear and professional advice to colleagues and managers on payroll matters
• Supporting responses to queries from internal and external stakeholders, including HMRC
• Helping to maintain a consistent, reliable and customer-focused payroll service

Your contribution will be seen through accurate payroll delivery, confident colleagues and a service that colleagues can rely on. You'll work as part of a collaborative team to ensure payroll and benefits processes run smoothly and efficiently. This includes:

• Supporting the Payroll & Benefits Officer to deliver a consistent, customer-focused payroll service
• Providing clear, timely advice to colleagues on payroll, tax, pensions and benefits
• Supporting payroll processing across monthly cycles, ensuring deadlines are met
• Maintaining pension records, supporting contribution processes and producing reports
• Administering employee benefits and ensuring deductions and payments are accurate and on time
• Supporting BACS transmissions and third-party payments in line with payroll timetables
• Working with benefits suppliers and pension providers to maintain accurate records
• Responding to queries from HMRC and external bodies where required
• Maintaining accurate systems, records and documentation to support audit and compliance
• Contributing to process improvements and supporting wider HR projects where needed

You'll also play a part in identifying opportunities to improve processes and enhance the colleague experience.

Essential Experience:

• Working in a busy payroll function with a good understanding of the payroll cycle
• Knowledge of payroll legislation and how it applies in practice
• Experience administering benefits and payroll deductions using HR systems (e.g. iTrent, Oracle Workday)
• Strong attention to detail, with good numerical ability and confidence in checking and reconciling data
• Good communication skills, with the ability to explain payroll matters clearly to colleagues and managers
• Strong organisational skills and the ability to manage deadlines and priorities
• Good IT skills, including experience using Microsoft Office (particularly Excel)
• Commitment to delivering a high-quality, customer-focused service and supporting a positive colleague experience
• CIPP or equivalent payroll qualification is desirable but not essential

You'll have the opportunity to play a key role in delivering a vital service that supports colleagues across NHG, helping ensure they are paid accurately and supported effectively. This is a part-time role working 20 hours per week on a hybrid basis.

Benefits include:

• Excellent annual leave and flexible working options (qualifying period may apply)
• Generous pension scheme
• Enhanced family leave (qualifying period may apply)
• Employee Assistance Programme
• Health cash plan
• Retail, leisure and lifestyle discounts
• Interest-free loans
• Cycle to work scheme
• Life assurance - 4x annual salary

Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 65,000 existing homes and 10,000 more in our pipeline, employing around 1,800 colleagues.

We welcome applications from everyone. To find out more about our approach to equality, diversity and inclusion, please visit our diversity and inclusion approach.

If you are interested, please send your application now! Closing date: 19 June 2026.