Learning and Development Partner in London

Welcome. Thank you for your interest in joining the People Directorate at Notting Hill Genesis. This is an exciting time to join NHG. Our People function is evolving to become more confident, proactive and insight‑led, working closely with leaders to build capability, strengthen performance and support the delivery of great outcomes for residents.

People Development sits at the heart of our People Strategy. We help colleagues build the skills, confidence and capability they need to deliver high‑quality, resident‑focused services—now and in the future. Our work plays an important role in shaping NHG’s culture, leadership approach and ways of working, supporting a consistent, values‑led colleague experience across the organisation.

The Learning & Development Partner plays a key role within this ambition. This is a hands‑on role for an experienced learning practitioner who enjoys working closely with the business, delivering engaging learning and making a real impact on colleague capability and performance.

As a Learning & Development Partner, reporting to the Learning Partnering & Delivery Manager, you’ll work in close partnership with leaders, HR Business Partners and Talent & Performance Partners to understand learning needs and deliver high‑quality, impactful learning across NHG. This role blends learning partnership and consultation with hands‑on delivery. Around half of your time will focus on working with the business to identify capability, skills and behavioural gaps, while the remainder will be spent delivering engaging skills, behavioural and compliance learning that helps colleagues perform confidently and consistently.

You’ll play an important part in ensuring colleagues receive the right learning, at the right time, to meet service standards, regulatory expectations and NHG’s competence and conduct requirements.

How you’ll make a difference

• Working closely with leaders and people partners to identify skills, behavioural and capability gaps
• Turning insight into targeted learning activity that supports performance and resident‑focused outcomes
• Delivering high‑quality skills, behavioural and compliance learning that builds confidence and consistency
• Supporting NHG’s statutory, mandatory and compliance learning requirements
• Helping embed learning into day‑to‑day practice to drive real, sustained impact

How you’ll do it

• Partnering with HRBPs, Talent & Performance Partners and leaders to understand capability needs
• Translating business challenges into clear learning requirements for the Design & Systems team
• Delivering engaging, inclusive and practical learning sessions across skills, behaviour and compliance themes
• Adapting your delivery style for different audiences while maintaining consistent standards
• Using feedback and insight to continuously improve the quality and impact of learning
• Supporting compliance, audit readiness and consistent learning records
• Acting as an understudy for corporate induction when required to ensure a high‑quality new starter experience

You’ll work closely with colleagues across People Development to plan delivery, manage demand and ensure learning activity remains high‑quality, sustainable and aligned to organisational priorities.

Essential – All About You

• Experience delivering learning or capability‑building activity, ideally within a complex organisation
• A strong understanding of skills, behavioural and compliance learning, including statutory and mandatory requirements
• Experience working in partnership with leaders and HR teams to identify learning needs
• Confident, engaging facilitation and delivery skills
• Strong relationship‑building skills and the ability to work collaboratively across teams
• An organised, proactive approach with the ability to balance partnering and delivery activity
• Commitment to inclusive practice, positive colleague experience and NHG’s values
• CIPD or equivalent experience is desirable but not essential (or willingness to work towards one).

What’s in it for you?

You’ll have the opportunity to play a central role in building capability across NHG, working closely with leaders and colleagues to ensure learning supports performance, culture and great outcomes for residents.

Benefits

• Excellent annual leave and flexible working options (qualifying period may apply)
• Generous pension scheme
• Enhanced family leave (qualifying period may apply)
• Employee Assistance Programme
• Health cash plan
• Retail, leisure and lifestyle discounts
• Interest‑free loans
• Cycle to work scheme
• Life assurance – 4x annual salary

All About Us

Notting Hill Genesis is a not‑for‑profit organisation providing affordable homes for Londoners and is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 65,000 existing homes and 10,000 more in our pipeline and we employ around 1,800 employees.

We welcome applications from everyone. To find out more about our approach to equality, diversity and inclusion please visit:

Application Information

Closing date is 15 May 2026. Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team.

NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.