At a Glance
- Tasks: Lead a dynamic HR team to deliver top-notch onboarding and support services.
- Company: Join Notting Hill Genesis, a leading not-for-profit housing association in London.
- Benefits: Enjoy flexible working, generous leave, and discounts at major retailers.
- Other info: Hybrid work model with opportunities for personal and professional growth.
- Why this job: Make a real impact on employee experiences and shape HR excellence.
- Qualifications: Experience in HR leadership and a passion for service improvement.
The predicted salary is between 55388 - 61542 £ per year.
Salary: £55,388 to £61,542 per annum for 35 hours per week.
Location: Bruce Kenrick House, 2 Killick Street, London N1 9FL
Workplace Type: Hybrid
Our HR function is evolving into a confident, proactive partnership model. We work alongside leaders to deliver high quality, efficient and compliant HR services, supporting a positive, values-led colleague and candidate experience across the organisation. The HR and Onboarding Manager plays a critical role in this.
As a key leader within the HR service, you will shape how we deliver frontline HR support, onboarding and core people processes - ensuring consistency, quality and a strong focus on customer experience. You do not need housing sector experience to succeed. What matters most is your ability to coach and lead a high‑performing team, deliver service excellence and continuously improve how HR supports the organisation.
What the role is all about
As HR and Onboarding Manager, you will lead a team delivering a responsive, high‑quality HR service across onboarding, first‑line advice and core HR processes. Working closely with colleagues across the People Directorate, you will ensure that HR services are efficient, compliant and aligned to organisational priorities - while creating a seamless and positive experience for candidates, colleagues and managers.
How you’ll make a difference
- Leading a high‑performing HR and onboarding team delivering a responsive, professional service
- Ensuring clear, accurate and consistent HR advice and support to managers and colleagues
- Building team confidence to resolve queries at the first point of contact and reduce escalation
- Delivering a smooth, high‑quality onboarding experience that sets colleagues up for success
- Driving continuous improvement through simplified processes, digital solutions and better ways of working
- Using insight and data to identify trends, improve service delivery and support decision‑making
Your impact will be seen through improved employee and candidate experience, stronger manager confidence, reduced risk and a more efficient and effective HR service.
How you’ll do it
- Lead, coach and develop the HR and onboarding team, setting clear standards for quality and service
- Deliver a first‑class onboarding experience, working closely with recruitment to meet business needs
- Ensure compliance with key requirements, including right to work, DBS, visa sponsorship and other regulatory standards
- Oversee delivery of first‑line HR advice and support, including low‑level casework and query resolution
- Use data and insight to monitor performance, identify opportunities and improve service outcomes
- Work collaboratively across HR and the wider organisation to align service delivery with business priorities
The ideal candidate
- Experience of leading and developing a team within an HR service environment
- Strong track record of delivering high‑quality HR advice and support across a broad range of HR activities
- Proven ability to improve processes, driving efficiency, accuracy and service quality
- Good knowledge of employment law and the ability to apply it in day‑to‑day HR practice and casework
- Strong organisational skills, with the ability to manage competing priorities while maintaining quality and compliance
- Excellent communication and relationship‑building skills with a wide range of stakeholders
- Experience using data and insight to inform decisions and improve services
Hybrid arrangements – currently at least three days a week in our main office but more may be needed depending on work and interactions required.
What’s in it for you?
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
- Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
- Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
- Health cash plan
- Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
- Interest free loans - season ticket loan, tenancy deposit loan, and training loan
- Cycle to work scheme.
- Life Assurance x 4 annual salary
All about us
Notting Hill Genesis is a not‑for‑profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 65,000 existing homes and 10,000 more in our pipeline and we employ around 1,800 employees.
We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.
Selection Process
- If you are interested, please send your application now! Closing date is Friday 17 July 2026
- Successful candidates will be asked to do an assessment
- Successful candidates will be invited to interview at Bruce Kenrick House
Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team.
NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.
HR and Onboarding Manager in London employer: Notting Hill Genesis
Notting Hill Genesis is an exceptional employer dedicated to providing affordable homes for Londoners, fostering a supportive and inclusive work culture. As a Building Manager, you'll enjoy ample opportunities for professional growth, a generous benefits package including flexible working, enhanced parental leave, and access to employee discounts, all while making a meaningful impact in the community. Join us in our mission to enhance the lives of residents and contribute to a diverse and dynamic team.
StudySmarter Expert Advice🤫
We think this is how you could land HR and Onboarding Manager in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Notting Hill Genesis!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Notting Hill Genesis.
We think you need these skills to ace HR and Onboarding Manager in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Notting Hill Genesis. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Notting Hill Genesis and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Notting Hill Genesis. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Notting Hill Genesis's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Notting Hill Genesis
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Notting Hill Genesis.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Notting Hill Genesis will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Notting Hill Genesis and how you would contribute to adapting HR strategies.
