Finance Officer - Debt and Claims Management in London
Finance Officer - Debt and Claims Management

Finance Officer - Debt and Claims Management in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
Notting Hill Genesis

At a Glance

  • Tasks: Manage debts and claims, ensuring financial health and compliance.
  • Company: Join a compassionate organisation dedicated to quality homes and services.
  • Benefits: Flexible working, generous leave, and employee discounts await you.
  • Why this job: Make a real impact on financial sustainability while growing your career.
  • Qualifications: Experience in finance or accounting, with strong analytical skills.
  • Other info: Opportunities for professional development and a supportive team culture.

The predicted salary is between 36000 - 60000 £ per year.

As our new Finance Officer - Debt and Claims Management, you'll play a vital role in safeguarding NHG's financial health by ensuring that debts are managed effectively and claims are processed efficiently. You'll support the wider Finance team by monitoring and recovering outstanding balances, managing insurance claims, and maintaining accurate records to protect the organisation's assets and ensure compliance with financial standards.

You'll be a trusted point of contact for both internal and external stakeholders, helping to resolve queries promptly and professionally. Your work will contribute directly to the financial sustainability of NHG and the delivery of quality homes and services to our residents.

How you'll do it

  • Administer and monitor all aspects of debt recovery, including liaison with customers, solicitors, and external agencies.
  • Process, track, and report on insurance claims, ensuring accuracy and timely resolution.
  • Prepare reconciliations, financial statements, and supporting documentation for internal and external reporting.
  • Support the month-end and year-end processes by maintaining accurate accounting records and journals.
  • Provide data and insight to managers to support decision-making, forecasting, and risk management.
  • Maintain compliance with NHG's financial procedures, audit requirements, and regulatory standards.
  • Build effective relationships across Finance and operational teams, promoting a culture of accuracy, accountability, and service excellence.

The ideal candidate

You'll be someone with strong financial acumen, excellent organisational skills, and a proactive approach to problem-solving. You'll thrive in a busy environment, be confident in managing competing priorities, and have a keen eye for detail.

Essential:

  • Experience in a finance or accounting role, ideally involving debt recovery or claims management.
  • Strong numerical, analytical, and IT skills (including Excel and financial systems).
  • Understanding of financial controls and accounting principles.
  • Excellent communication and stakeholder management skills.
  • Ability to work independently and as part of a collaborative team.

Desirable:

  • Experience working in housing, local government, or a similar regulated environment.
  • Progress towards an AAT qualification (or equivalent).

Behaviours for success

You'll live our values and bring them to life through your work:

  • Compassionate - putting people and residents at the heart of decisions.
  • Progressive - striving for continuous improvement and innovation.
  • Dependable - consistently delivering high-quality, reliable outcomes.
  • Inclusive - valuing diversity and collaboration across all teams.
  • Empowered - enabling others to achieve their best.

What's in it for you?

Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning and development options to help you achieve and maximise your potential.

Benefits include:

  • Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
  • Generous pension scheme
  • Enhanced maternity, paternity, and adoption pay (qualifying period may apply)
  • Employee assistance - free confidential advice and counselling services
  • Health cash plan
  • Staff discounts across hundreds of retailers, gyms, restaurants, and entertainment venues
  • Interest-free loans (season ticket, tenancy deposit, and training loans)
  • Cycle to work scheme
  • Life Assurance - 4x annual salary

Selection Process

  • Step 1: If you are interested, please send your application now!
  • Step 2: Attend an interview with the selection panel and complete an assessment.

Please apply for this role online. If you are unable to apply online or require reasonable adjustments due to a disability or medical condition, please contact us.

If a redeployee applies for this role, their application will be considered before others. NHG reserves the right to close this vacancy early if sufficient applications are received, so we encourage early applications.

Finance Officer - Debt and Claims Management in London employer: Notting Hill Genesis

At NHG, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee growth and development. As a Finance Officer in Debt and Claims Management, you'll enjoy flexible working opportunities, generous benefits including a robust pension scheme, and access to extensive learning resources, all while contributing to the financial sustainability of our organisation and the well-being of our residents.
Notting Hill Genesis

Contact Detail:

Notting Hill Genesis Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Finance Officer - Debt and Claims Management in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the finance sector, especially those who might have insights into debt recovery or claims management roles. A friendly chat can lead to opportunities you won’t find on job boards.

✨Tip Number 2

Prepare for interviews by brushing up on your financial knowledge and understanding of compliance standards. We recommend practising common interview questions related to debt management and claims processing to show you’re the right fit for the role.

✨Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the position.

✨Tip Number 4

Apply through our website for the best chance at landing that Finance Officer role! We love seeing applications directly from candidates who are keen to join us and contribute to NHG’s mission.

We think you need these skills to ace Finance Officer - Debt and Claims Management in London

Debt Recovery
Claims Management
Financial Acumen
Numerical Skills
Analytical Skills
IT Skills
Excel
Financial Systems
Financial Controls
Accounting Principles
Communication Skills
Stakeholder Management
Organisational Skills
Problem-Solving Skills
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Finance Officer role. Highlight your experience in debt recovery and claims management, and don’t forget to showcase your strong numerical and analytical skills!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about finance and how your values align with ours at StudySmarter. Keep it concise but impactful!

Showcase Your Skills: In your application, be sure to mention your IT skills, especially with Excel and financial systems. We want to see how you can contribute to our team’s success with your tech-savvy approach!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves. Don’t miss out on this opportunity!

How to prepare for a job interview at Notting Hill Genesis

✨Know Your Numbers

As a Finance Officer, you'll need to demonstrate your strong numerical skills. Brush up on key financial concepts and be ready to discuss how you've managed debts or claims in the past. Prepare examples that showcase your analytical abilities and how you’ve used data to support decision-making.

✨Master the Art of Communication

You'll be a point of contact for various stakeholders, so practice articulating your thoughts clearly and professionally. Think about how you can explain complex financial information in simple terms. Role-play potential scenarios with a friend to build your confidence in handling queries.

✨Showcase Your Organisational Skills

In this role, you'll juggle multiple tasks, so highlight your organisational prowess. Prepare to discuss specific tools or methods you use to keep track of debts and claims. Bring examples of how you've maintained accurate records and met deadlines in previous roles.

✨Embrace the Values

NHG values compassion, progressiveness, dependability, inclusivity, and empowerment. Reflect on how you embody these values in your work. Be ready to share stories that illustrate your commitment to these principles, especially in challenging situations.

Finance Officer - Debt and Claims Management in London
Notting Hill Genesis
Location: London

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