At a Glance
- Tasks: Provide expert advice on employee relations and manage complex cases with confidence.
- Company: Join Notting Hill Genesis, a leading not-for-profit housing association in London.
- Benefits: Enjoy flexible working, generous leave, and a supportive work environment.
- Other info: Collaborate with experienced HR professionals and develop your skills in a dynamic setting.
- Why this job: Make a real impact on employee relations and enhance colleague experiences.
- Qualifications: Strong ER expertise and knowledge of UK employment law required.
The predicted salary is between 40000 - 50000 € per year.
Thank you for your interest in joining the People Directorate at Notting Hill Genesis. Our HR function is evolving into a confident, proactive partnership model. We work alongside leaders to manage risk well, support fair and consistent decision-making and build a positive, values-led colleague experience.
The ER Specialist plays an important role in this ambition. As a key member of the Employee Relations Centre of Expertise, you will support how we manage risk, handle complexity and build manager confidence across the organisation through high-quality, consistent and pragmatic ER practice. You do not need housing sector experience to succeed. What matters most is strong ER expertise, sound judgement and the ability to provide clear, confident advice across a broad range of people matters.
As ER Specialist, you will provide expert advice and support on a wide range of employee relations matters, ensuring that cases are managed fairly, consistently and in line with employment law and organisational values. Working closely with Senior HR Business Partners, HRBPs and Centres of Expertise, you will help strengthen organisational capability by supporting early, effective resolution of issues and contributing to a proactive, prevention-focused ER approach.
You will strengthen organisational performance and colleague experience by:
- Supporting managers to resolve issues early, constructively and with confidence, reducing escalation into formal processes
- Ensuring fair, consistent and high-quality handling of complex and sensitive ER cases
- Providing trusted, pragmatic advice to HR colleagues and leaders on people risk and decision-making
- Using ER insight and data to identify trends, hotspots and opportunities for improvement
- Supporting the consistent application of ER policies and helping to build organisational capability
Your impact will be seen through improved consistency, stronger manager capability and a more proactive approach to employee relations across the organisation.
How you'll do it:
- Lead on a broad range of ER casework including disciplinary, grievance, capability, sickness absence and other complex matters
- Provide clear, balanced and pragmatic advice to managers and HR colleagues, supporting consistent and confident decision-making
- Coach and support managers to build their confidence and capability in managing people issues
- Analyse case trends and contribute to ER insight, supporting targeted interventions and prevention activity
- Contribute to the development and communication of ER policies and guidance
- Work collaboratively across HR to ensure ER insight supports wider workforce and culture priorities
- Maintain high-quality case documentation, ensuring robust governance and data accuracy
- Support engagement with Trade Unions and contribute to constructive industrial relations
Essential:
- Strong experience managing a broad range of ER casework, including complex and sensitive issues
- Good knowledge of UK employment law and its practical application
- Ability to build credible relationships and provide confident, pragmatic advice and challenge
- Strong judgement, resilience and ability to manage sensitive and confidential information
- Experience working in a unionised or representative environment
- Strong analytical and written skills, with the ability to produce clear information, insight and recommendations
- Highly organised, able to manage multiple priorities in a fast-paced environment
- CIPD Level 5 qualification or equivalent experience
You’ll have the opportunity to build your ER expertise in a complex environment, develop your capability working alongside experienced HR colleagues, and contribute to a more proactive, insight-led approach to employee relations.
Benefits include:
- Excellent annual leave and flexible working options (qualifying period may apply)
- Generous pension scheme
- Enhanced family leave (qualifying period may apply)
- Employee Assistance Programme
- Health cash plan
- Retail, leisure and lifestyle discounts
- Interest-free loans
- Cycle to work scheme
- Life assurance - 4x annual salary
Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 65,000 existing homes and 10,000 more in our pipeline and we employ around 1,800 employees.
We welcome applications from everyone. To find out more about our approach to equality, diversity and inclusion please visit our website.
If you are interested, please send your application now! Closing date is 31 May 2026. Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team.
NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.
Er Specialist in London employer: Notting Hill Genesis
Notting Hill Genesis is an exceptional employer that prioritises a positive, values-led colleague experience within the evolving HR landscape. As an ER Specialist, you will benefit from a supportive work culture that encourages professional growth through collaboration with experienced HR colleagues, while enjoying generous benefits such as flexible working options, a robust pension scheme, and a commitment to employee wellbeing. Join us in making a meaningful impact in the housing sector, where your expertise will contribute to a proactive approach to employee relations and organisational success.
StudySmarter Expert Advice🤫
We think this is how you could land Er Specialist in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field, especially those who have experience in employee relations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common ER scenarios. Think about how you would handle complex cases and be ready to share your thought process. This shows you’re not just knowledgeable but also confident in your abilities.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email. It keeps you on their radar and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest roles we have available, so you won’t miss out on any opportunities that suit your skills.
We think you need these skills to ace Er Specialist in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the ER Specialist role. Highlight your relevant experience in employee relations and how it aligns with our values at Notting Hill Genesis.
Showcase Your Expertise:We want to see your strong ER expertise shine through! Provide specific examples of how you've handled complex cases and supported managers in making confident decisions.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language to demonstrate your analytical skills and ability to produce clear information.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role as soon as possible.
How to prepare for a job interview at Notting Hill Genesis
✨Know Your ER Stuff
Make sure you brush up on your employee relations knowledge, especially UK employment law. Be ready to discuss how you've applied this in past roles, as it shows you can provide the clear, confident advice they’re looking for.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've successfully resolved complex ER issues in the past. Highlight your ability to manage sensitive situations and provide pragmatic solutions, as this will demonstrate your capability to support managers effectively.
✨Build Rapport with Interviewers
Since building credible relationships is key in this role, practice engaging with your interviewers. Show them your interpersonal skills by asking insightful questions about their current challenges and how you can help address them.
✨Be Organised and Ready
Given the fast-paced environment, come prepared with a structured approach to your answers. Use the STAR method (Situation, Task, Action, Result) to clearly articulate your experiences and how they align with the role’s requirements.
