At a Glance
- Tasks: Lead business continuity efforts and ensure critical services operate during disruptions.
- Company: Join Notting Hill Genesis, a leading not-for-profit housing association in London.
- Benefits: Enjoy flexible working, generous leave, health plans, and staff discounts.
- Other info: Opportunities for growth and professional development await you.
- Why this job: Make a real impact by protecting residents and services during challenging times.
- Qualifications: Experience in business continuity and crisis management is essential.
The predicted salary is between 61408 - 80000 £ per year.
As Business Continuity Manager, you will lead Notting Hill Genesis' approach to business continuity and operational resilience. You will develop and embed business continuity frameworks, plans and crisis response arrangements that ensure critical services continue to operate during disruption.
This is a highly visible role that combines strategic leadership with operational incident management, helping protect residents, services and the organisation during challenging situations.
How you'll do it
- Develop and maintain NHG's Business Continuity Management Framework
- Ensure alignment between corporate and directorate-level continuity plans
- Lead Business Impact Analysis activity across the organisation
- Support teams in developing practical and effective continuity plans
- Design and deliver annual testing and scenario exercise programmes
- Establish crisis management structures and escalation protocols
- Lead or coordinate responses to major incidents and disruptions
- Monitor resilience arrangements and provide reporting to governance forums
- Deliver training and awareness programmes across the organisation
- Capture lessons learned and drive continuous improvement
We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.
Essential
- Significant experience in business continuity, operational resilience or crisis management
- Experience developing and implementing business continuity frameworks
- Experience leading responses to major incidents and disruptions
- Ability to design and deliver large-scale testing and exercises
- Strong understanding of risks affecting housing providers
- Experience establishing crisis response arrangements
- Strong stakeholder management and communication skills
- Experience preparing reports for senior leadership and governance forums
- Excellent organisational and analytical skills
- CBCI or MBCI qualification
- Knowledge of ISO 22301
Desirable
- Membership of the Business Continuity Institute
- Knowledge of risk management frameworks such as ISO or COSO ERM
Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.
Benefits include
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
- Generous pension scheme
- Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
- Employee assistance - free confidential advice and counselling services provided by independent specialist organisations
- Health cash plan
- Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more
- Interest free loans - season ticket loan, tenancy deposit loan, and training loan
- Cycle to work scheme
- Life Assurance x 4 annual salary
Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 65,000 existing homes and 10,000 more in our pipeline and we employ around 1,800 employees.
We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.
Selection Process
- Step 1: If you are interested, please send your application now! Closing date is 05 July 2026
- Step 2: Successful candidates will be asked to do an assessment
- Step 3: Successful candidates will be invited to interview
Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team.
NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.
Business Continuity Manager in London employer: Notting Hill Genesis
Notting Hill Genesis is an exceptional employer that prioritises the growth and well-being of its employees, offering a supportive work culture and a commitment to diversity and inclusion. With generous benefits such as flexible working opportunities, a robust pension scheme, and access to extensive learning resources, employees are empowered to thrive in their roles while contributing to the vital mission of providing affordable housing in London. This role not only offers the chance to lead critical business continuity initiatives but also to be part of a larger purpose-driven organisation dedicated to making a positive impact in the community.
