Learning Specialist

Welcome to the People Directorate at Notting Hill Genesis. Our People function is evolving to become more confident, proactive and insight‑led, working closely with leaders to build capability, strengthen performance and support the delivery of great outcomes for residents. People Development sits at the heart of our People Strategy. We help colleagues build the skills, confidence and capability they need to deliver high‑quality, resident‑focused services—now and in the future.

The Learning Specialist plays a key role in this ambition. This is a hands‑on role for someone who enjoys creating high‑quality learning content, working collaboratively with others and helping ensure colleagues have access to clear, practical and engaging learning.

What The Role Is All About

As a Learning Specialist, reporting to the Learning Design & Systems Manager, you’ll support the creation, updating and coordination of learning content that builds capability across NHG. You’ll develop and update learning materials across digital, face‑to‑face and intranet formats, working closely with colleagues across People Development and operational subject‑matter experts to ensure content is accurate, accessible and aligned with NHG’s values, compliance needs and service expectations. You’ll also support the coordination of outsourced learning development, working with external providers to help deliver high‑quality learning content that is scalable, sustainable and ready for use across the organisation.

How you’ll make a difference

• Creating and updating learning materials that support performance, compliance and development
• Helping maintain a consistent, high‑quality learning offer across digital, face‑to‑face and intranet channels
• Supporting outsourced learning projects so content is delivered to agreed standards and timescales
• Working with People Development colleagues and operational experts to ensure learning reflects real‑world practice
• Supporting a positive, accessible learning experience that helps colleagues feel confident and capable

Your contribution will be seen through accurate, engaging learning content and a learning offer that supports confident performance and great resident‑focused outcomes.

How you’ll do it

• Creating and updating learning materials such as slide decks, facilitator guides, workbooks, toolkits and digital resources
• Working closely with the Learning Experience Designer to prepare storyboards, supporting assets and maintain design consistency
• Developing simple digital learning content and updating existing modules under guidance
• Maintaining learning content on intranet pages and learning libraries so materials remain accurate and easy to access
• Coordinating outsourced learning development, acting as a day‑to‑day contact for suppliers and supporting quality review
• Reviewing draft content from suppliers to ensure accuracy, accessibility and alignment with NHG standards
• Supporting quality assurance, version control and content governance
• Working with the Learning Systems Specialist to ensure digital learning is structured and ready for LMS deployment
• Supporting the Learning Design & Systems Manager with prioritisation and coordination, helping the team deliver learning efficiently and to a high standard

Essential

• Experience creating or updating learning content across digital, face‑to‑face or intranet formats
• Confidence using tools such as PowerPoint, Articulate Rise, Canva or similar platforms to produce clear learning materials
• Experience supporting or coordinating outsourced learning development or working with external suppliers
• Understanding of basic instructional design principles and accessibility requirements
• Strong organisational skills, with the ability to manage multiple tasks and deadlines
• Excellent attention to detail and commitment to accuracy and quality
• A collaborative, proactive approach and commitment to inclusive practice and positive colleague experience
• Relevant experience in learning support, content development, digital learning or a related field
• Learning design or digital learning qualifications are desirable but not essential

What’s in it for you?

You’ll have the opportunity to play a hands‑on role in shaping NHG’s learning content and supporting a learning offer that makes a real difference to colleagues’ confidence, performance and experience.

Benefits

• Excellent annual leave and flexible working options (qualifying period may apply)
• Generous pension scheme
• Enhanced family leave (qualifying period may apply)
• Employee Assistance Programme
• Health cash plan
• Retail, leisure and lifestyle discounts
• Interest‑free loans
• Cycle to work scheme
• Life assurance – 4x annual salary

Notting Hill Genesis is a not‑for‑profit organisation providing affordable homes for Londoners and is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 65,000 existing homes and 10,000 more in our pipeline, employing around 1,800 colleagues.

We welcome applications from everyone. If you are interested, please send your application now! Closing date: 15 May 2026. Please apply for this role online. If you are not able to apply online, or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please contact our hiring team.