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For Companies At a Glance
- Tasks: Support residents by providing assistance, wellbeing checks, and creating a caring environment.
- Company: Join Notting Hill Genesis, a leading not-for-profit housing association in London.
- Benefits: Enjoy flexible working, generous leave, staff discounts, and professional development opportunities.
- Why this job: Make a real difference in people's lives while building your career in social care.
- Qualifications: Experience in customer-focused support and strong communication skills are essential.
- Other info: Diverse and inclusive workplace with excellent growth potential.
The predicted salary is between 30000 - 42000 £ per year.
As a Supported Housing Assistant, you’ll play a vital role in helping residents feel safe, supported, and connected within our schemes. Working alongside Supported Housing Officers, you’ll provide day-to-day assistance, carry out wellbeing checks, and help new residents settle in. Your focus will be on creating a caring environment where people can thrive, while ensuring compliance with health and safety and housing standards.
What You’ll Do
- Welcome new residents and ensure they settle in comfortably.
- Carry out regular welfare and health and safety checks in line with policy.
- Identify support needs and signpost residents to appropriate services.
- Report repairs and maintain communal areas to create inviting spaces.
- Monitor contractors and contribute to continuous improvement of services.
- Promote safeguarding principles and attend multi-agency meetings as required.
- Support tenancy sustainment by helping residents understand their rights and obligations.
- Assist with void property management and lettings procedures.
- Coordinate on-site activities that enrich residents’ lives and foster community.
The ideal candidate
- Experience providing customer-focused support in social care or social housing.
- Good understanding of the needs of vulnerable residents.
- Strong interpersonal and communication skills.
- Ability to maintain confidentiality and apply relevant legislation and best practice.
- Effective IT skills, including basic MS Office.
- Numeracy and literacy skills equivalent to NVQ2.
Desirable
- Social care or similar qualification relevant to the customer group.
What’s in it for you?
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply).
- Generous pension scheme.
- Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply).
- Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
- Health cash plan.
- Staff discounts - access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
- Interest free loans - season ticket loan, tenancy deposit loan, and training loan.
- Cycle to work scheme.
- Life Assurance x 4 annual salary.
All About Us
Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.
We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.
Selection Process
- If you are interested, please send your application now!
- Successful candidates will be invited to interview and assessment.
Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via jobs@nhg.org.uk.
Should a redeployee apply for this role, their application will be considered before any others. This role is not eligible for sponsorship. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to an Enhanced check via Disclosure and Barring Service (DBS).
NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.
Supported Housing Assistant in Harrow employer: Notting Hill Genesis
Contact Detail:
Notting Hill Genesis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supported Housing Assistant in Harrow
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Notting Hill Genesis. Understand their values and mission, especially around supporting vulnerable residents. This will help you connect your experience to what they care about.
✨Tip Number 2
Practice your interpersonal skills! As a Supported Housing Assistant, you'll need to communicate effectively with residents and colleagues. Role-play common scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Show your passion for helping others! During the interview, share specific examples of how you've supported individuals in the past. Highlight your understanding of the needs of vulnerable residents to demonstrate your fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining our team at Notting Hill Genesis. Good luck!
We think you need these skills to ace Supported Housing Assistant in Harrow
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for supporting residents shine through. We want to see that you genuinely care about creating a safe and welcoming environment for everyone.
Tailor Your Experience: Make sure to highlight any relevant experience you have in social care or housing. We’re looking for candidates who understand the needs of vulnerable residents, so connect your past roles to what we do at Notting Hill Genesis.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, as this will help us quickly see how you fit into our team.
Apply Online: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get the process rolling. Plus, it shows you’re tech-savvy, which is always a bonus!
How to prepare for a job interview at Notting Hill Genesis
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Supported Housing Assistant. Familiarise yourself with the key tasks like carrying out wellbeing checks and supporting residents. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Interpersonal Skills
As this role involves working closely with vulnerable residents, it's crucial to highlight your strong communication and interpersonal skills. Prepare examples from your past experiences where you've successfully supported individuals or resolved conflicts, as this will illustrate your ability to create a caring environment.
✨Understand Compliance and Best Practices
Make sure you brush up on relevant health and safety regulations and housing standards. Being able to discuss how you would ensure compliance in your day-to-day duties will impress the interviewers and show that you take the role seriously.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the organisation's approach to resident support and community activities. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
