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- Tasks: Support leaseholders in retirement schemes and manage housing services for safety and compliance.
- Company: Join Notting Hill Genesis, a leading not-for-profit organisation focused on diversity and inclusion.
- Benefits: Enjoy flexible working, pension schemes, and exclusive staff discounts.
- Why this job: Make a difference in the lives of over-55s while developing your career in a supportive environment.
- Qualifications: NVQ Level 2 equivalent, customer service experience, and knowledge of housing legislation.
The predicted salary is between 30000 - 40000 £ per year.
Notting Hill Genesis is seeking a Leasehold Officer to provide support to leaseholders in their over-55s retirement schemes in Rochford, England. You'll manage housing services ensuring safety, compliance, and resident engagement.
Essential qualifications include:
- NVQ Level 2 equivalent
- Customer service experience
- Knowledge of housing legislation
The role offers a variety of benefits, including flexible working, pension schemes, and staff discounts. Join a leading not-for-profit organization keen on diversity and inclusion.
Leasehold Officer — Senior Living & Resident Services in Essex employer: Notting Hill Genesis
Contact Detail:
Notting Hill Genesis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leasehold Officer — Senior Living & Resident Services in Essex
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Notting Hill Genesis on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching common questions for Leasehold Officers. We should also think about how our customer service experience aligns with their values of diversity and inclusion.
✨Tip Number 3
Showcase our knowledge of housing legislation during the interview. We can bring up specific examples where we've applied this knowledge in past roles to demonstrate our expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team at Notting Hill Genesis.
We think you need these skills to ace Leasehold Officer — Senior Living & Resident Services in Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant qualifications, like your NVQ Level 2. We want to see how your skills match the role of Leasehold Officer, so don’t hold back!
Show Your Passion: In your cover letter, let us know why you’re excited about working with over-55s in retirement schemes. We love candidates who are genuinely interested in making a difference in our residents' lives.
Highlight Compliance Knowledge: Since the role involves ensuring safety and compliance, mention any experience you have with housing legislation or similar regulations. This will show us you’re ready to hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Notting Hill Genesis
✨Know Your Stuff
Make sure you brush up on housing legislation and the specific needs of over-55s retirement schemes. Understanding the nuances of leasehold management will show that you're not just interested in the role, but that you’re genuinely prepared to tackle the challenges it presents.
✨Showcase Your Customer Service Skills
Since customer service experience is essential, think of examples from your past roles where you’ve gone above and beyond for clients. Be ready to discuss how you handled difficult situations and what you learned from them—this will highlight your ability to engage with residents effectively.
✨Engage with the Company Values
Notting Hill Genesis values diversity and inclusion, so be prepared to discuss how you can contribute to these principles. Share any experiences you have that demonstrate your commitment to creating an inclusive environment, whether in previous jobs or community involvement.
✨Ask Thoughtful Questions
Prepare a few insightful questions about the role and the organisation. This could include inquiries about their approach to resident engagement or how they ensure compliance and safety in their schemes. Asking questions shows your interest and helps you gauge if the company is the right fit for you.