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- Tasks: Support residents by providing assistance, wellbeing checks, and creating a caring environment.
- Company: Join Notting Hill Genesis, a leading not-for-profit housing association in London.
- Benefits: Enjoy flexible working, generous leave, discounts, and professional development opportunities.
- Why this job: Make a real difference in people's lives while growing your career in social care.
- Qualifications: Experience in customer-focused support and strong communication skills are essential.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
The predicted salary is between 30000 - 42000 £ per year.
As a Supported Housing Assistant, you’ll play a vital role in helping residents feel safe, supported, and connected within our schemes. Working alongside Supported Housing Officers, you’ll provide day-to-day assistance, carry out wellbeing checks, and help new residents settle in. Your focus will be on creating a caring environment where people can thrive, while ensuring compliance with health and safety and housing standards.
How You’ll Do It
- Welcome new residents and ensure they settle in comfortably.
- Carry out regular welfare and health and safety checks in line with policy.
- Identify support needs and signpost residents to appropriate services.
- Report repairs and maintain communal areas to create inviting spaces.
- Monitor contractors and contribute to continuous improvement of services.
- Promote safeguarding principles and attend multi-agency meetings as required.
- Support tenancy sustainment by helping residents understand their rights and obligations.
- Assist with void property management and lettings procedures.
- Coordinate on-site activities that enrich residents’ lives and foster community.
The Ideal Candidate
- Experience providing customer-focused support in social care or social housing.
- Good understanding of the needs of vulnerable residents.
- Strong interpersonal and communication skills.
- Ability to maintain confidentiality and apply relevant legislation and best practice.
- Effective IT skills, including basic MS Office.
- Numeracy and literacy skills equivalent to NVQ2.
Desirable
- Social care or similar qualification relevant to the customer group.
What’s in it for you?
Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.
Benefits
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply).
- Generous pension scheme.
- Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply).
- Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
- Health cash plan.
- Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
- Interest free loans - season ticket loan, tenancy deposit loan, and training loan.
- Cycle to work scheme.
- Life Assurance x 4 annual salary.
All About Us
Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 65,000 existing homes and 10,000 more in our pipeline and we employ around 1,800 employees. We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.
Selection Process
- If you are interested, please send your application now!
- Successful candidates will be invited to interview and assessment.
- Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via jobs@nhg.org.uk.
- Should a redeployee apply for this role, their application will be considered before any others.
- This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to an Enhanced check via Disclosure and Barring Service (DBS).
- NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.
Supported Housing Assistant in Chelmsford employer: Notting Hill Genesis
Contact Detail:
Notting Hill Genesis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supported Housing Assistant in Chelmsford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Notting Hill Genesis. Understand their mission and values, and think about how your experience aligns with their goals. This will help you stand out as someone who genuinely cares about the role.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to supported housing and social care. Think about specific examples from your past experiences that showcase your skills in providing customer-focused support and working with vulnerable residents.
✨Tip Number 3
Show your passion! During the interview, let your enthusiasm for helping others shine through. Talk about why you want to be a Supported Housing Assistant and how you can contribute to creating a caring environment for residents.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Supported Housing Assistant in Chelmsford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for supporting residents shine through. We want to see how much you care about creating a safe and welcoming environment for everyone.
Tailor Your Experience: Make sure to highlight any relevant experience you have in social care or housing. We’re looking for candidates who understand the needs of vulnerable residents, so connect your past roles to what we do at Notting Hill Genesis.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Online: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Notting Hill Genesis
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Supported Housing Assistant. Familiarise yourself with the key tasks like carrying out wellbeing checks and supporting residents. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Experience
Prepare to discuss your previous experience in social care or housing support. Think of specific examples where you've provided customer-focused support or helped vulnerable individuals. This will highlight your suitability for the role and give the interviewer confidence in your abilities.
✨Emphasise Communication Skills
Strong interpersonal skills are crucial for this position. Be ready to talk about how you've effectively communicated with residents or colleagues in the past. You might even want to share a story that illustrates your ability to connect with people and create a supportive environment.
✨Understand Compliance and Safeguarding
Brush up on relevant legislation and best practices related to health and safety and safeguarding principles. Being able to discuss these topics will show that you take compliance seriously and are committed to creating a safe space for residents.
