Job Introduction
As a Repairs Delivery Planner, you'll play a key role in coordinating repair and maintenance activities across our homes, ensuring work is completed efficiently and to a high standard. You'll support the delivery of our responsive repairs service by managing schedules, monitoring budgets, and providing vital administrative and analytical support. This is a fast-paced role where your organisational skills and attention to detail will help us deliver excellent outcomes for residents.
How you'll do it
- Schedule and coordinate inspections and repairs, working closely with Inspectors and contractors.
- Provide timely business information on repair spend and performance to managers.
- Assist with budget monitoring and cost control, ensuring value for money.
- Manage repair escalations and prioritise cases for inspection.
- Analyse repair cases, identify issues, and propose practical solutions.
- Support managers with reporting and performance monitoring using internal systems.
- Collaborate across teams and contractors to ensure KPIs are met and processes followed.
- Contribute to repair monitoring systems and attend contractor meetings as required.
The ideal candidate
We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.
Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification.
Essential
- Proven experience in property maintenance, repair planning, or a similar role
- Good understanding of relevant legislation and regulatory requirements
- Proficiency in contract regulations
- Excellent communication and interpersonal skills
Desirable
- Experience in contractor management
What's in it for you?
Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.
Benefits
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
- Generous pension scheme
- Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
- Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
- Health cash plan
- Staff discounts – we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
- Interest free loans – season ticket loan, tenancy deposit loan, and training loan
- Cycle to work scheme.
- Life Assurance x 4 annual salary
Location
Bromley, ENG
Equality, Diversity & Inclusion
We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.
To find out more about our approach to equality, diversity and inclusion please visit: https://group.nhg.org.uk/careers/diversity-is-our-strength/
Repairs Delivery Planner in Bromley employer: Notting Hill Genesis
Notting Hill Genesis is an exceptional employer dedicated to providing affordable homes for Londoners, fostering a supportive and inclusive work culture. As a Building Manager, you'll enjoy ample opportunities for professional growth, a generous benefits package including flexible working, enhanced parental leave, and access to employee discounts, all while making a meaningful impact in the community. Join us in our mission to enhance the lives of residents and contribute to a diverse and dynamic team.
