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For Companies At a Glance
- Tasks: Support and guide teams in delivering exceptional property management services.
- Company: Join Notting Hill Genesis, a leading not-for-profit housing association in London.
- Benefits: Enjoy flexible working, generous leave, and staff discounts at major retailers.
- Why this job: Make a real difference in residents' lives while advancing your career.
- Qualifications: Experience in property management and strong financial awareness required.
- Other info: Diverse and inclusive workplace with excellent growth opportunities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
As a Senior Property Manager, you’ll use your extensive property management experience and specialist knowledge to support teams across your region. Acting as a subject matter expert, you’ll advise, coach, and guide Property Managers and wider teams to deliver exceptional services for residents. You’ll play a key role in resolving complex cases, strengthening operational performance, and driving improvements across some of our most challenging schemes.
Responsibilities
- Support Property Managers on complex leasehold and property management cases, ensuring effective and timely resolution.
- Provide guidance, coaching, and training to help colleagues develop their skills and confidence.
- Lead on high‑profile or intricate matters, engaging with internal and external stakeholders to achieve positive outcomes for residents.
- Work collaboratively with contract partners, Repairs, Assets, Places & Estates and other teams to deliver consistent, customer‑focused services.
- Ensure service charges are fair, reasonable, and well‑managed across schemes.
- Oversee complaints and escalations, tracking actions through to completion.
- Drive performance improvements by identifying issues, developing solutions, and supporting teams to achieve KPIs.
- Maintain oversight of repairs, ASB, safeguarding and compliance, ensuring teams follow NHG procedures.
- Lead departmental projects that support operational efficiency and enhance the resident experience.
- Provide regional management cover when required and contribute to recruitment, induction, and training of new starters.
Qualifications
Essential:
- Associate of The Property Institute (ATPI)
- Significant experience delivering property management services to residents, managing a large or complex property portfolio
- Strong financial awareness, with experience managing property‑related budgets.
- Confident engaging and collaborating with residents, internal teams, and external stakeholders.
- Ability to interpret leases, contracts and management agreements, and manage stakeholders in line with these.
Desirable:
- Relevant management experience.
What’s in it for you?
Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.
Benefits
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
- Generous pension scheme
- Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
- Employee assistance - free confidential advice and counselling services provided by independent specialist organisations
- Health cash plan
- Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more
- Interest free loans - season ticket loan, tenancy deposit loan, and training loan
- Cycle to work scheme
- Life Assurance x 4 annual salary
All About Us
Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 65,000 existing homes and 10,000 more in our pipeline and we employ around 1,800 employees.
We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit.
Selection Process
- If you are interested, please send your application now!
- Successful candidates will be asked to interview and assessment
- Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via jobs@nhg.org.uk.
This role is not eligible for sponsorship. Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.
Senior Property Manager in Battle employer: Notting Hill Genesis
Contact Detail:
Notting Hill Genesis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Property Manager in Battle
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of lease agreements and property management best practices. We want you to feel confident discussing complex cases and showcasing your expertise!
✨Tip Number 3
Don’t forget to highlight your coaching and mentoring skills during interviews. As a Senior Property Manager, you’ll be guiding others, so share examples of how you've helped colleagues develop their skills in the past.
✨Tip Number 4
Apply through our website for the best chance at landing that role! It shows you’re serious about joining us and gives you a direct line to our hiring team. Plus, we love seeing applications come through our platform!
We think you need these skills to ace Senior Property Manager in Battle
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your property management experience. Use keywords from the job description to show we’re on the same page!
Showcase Your Skills: Don’t just list your qualifications; give examples of how you’ve successfully managed complex cases or improved operational performance in previous roles. We love seeing real-life applications of your skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’re a great fit for the Senior Property Manager role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role as soon as possible!
How to prepare for a job interview at Notting Hill Genesis
✨Know Your Stuff
As a Senior Property Manager, you'll need to showcase your extensive property management experience. Brush up on your knowledge of leasehold and property management cases, as well as the specific challenges faced in the role. Be ready to discuss how you've resolved complex issues in the past.
✨Showcase Your Coaching Skills
Since part of your role involves guiding and training colleagues, think of examples where you've successfully coached others. Prepare to share how you’ve helped teams develop their skills and confidence, and be ready to discuss your approach to mentoring.
✨Engage with Stakeholders
Collaboration is key in this role. Be prepared to talk about your experience working with internal and external stakeholders. Think of specific instances where you've engaged with residents or contract partners to achieve positive outcomes, and how you navigated any challenges.
✨Demonstrate Financial Acumen
With strong financial awareness being essential, come equipped with examples of how you've managed property-related budgets. Be ready to discuss how you've ensured service charges are fair and reasonable, and how you've driven performance improvements through financial oversight.
