At a Glance
- Tasks: Manage leads and convert them into successful sales while ensuring outstanding customer experiences.
- Company: Join Notting Hill Genesis, a leading not-for-profit housing association in London.
- Benefits: Enjoy flexible working, generous leave, discounts, and health cash plans.
- Why this job: Make a real impact by helping people find affordable homes in London.
- Qualifications: Experience in target-driven sales and strong customer service skills required.
- Other info: Hybrid work options available with excellent career growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
As a Sales Executive, you will manage leads and prospective purchasers to convert them into successful sales across the Notting Hill Genesis sales programme. You’ll ensure customers have an outstanding experience throughout the buying process while maximising revenue and achieving sales targets. This role is key to delivering exceptional service and driving sales for new build Shared Ownership and Private Sales properties.
How you’ll do it:
- Set up and coordinate property viewings, ensuring developments are open and available five days a week until the final home is sold.
- Work towards off‑plan sales targets, making outbound calls to potential purchasers and conducting competitor analysis to influence marketing strategies.
- Ensure compliance with governing body regulations and maintain accurate records in the sales CRM system.
- Conduct regular inspections of unsold units, reporting defects and maintaining show home presentation.
- Deliver exceptional customer service by responding promptly to enquiries, resolving complaints, and conducting home tours and key handovers.
- Build and maintain strong relationships with internal teams, local authorities, solicitors, sales agents, IFAs, and developers.
- Represent NHG at public events and ensure adherence to health and safety and financial regulations.
The ideal candidate:
- Experience working in a target‑driven sales environment.
- Previous experience in property sales or housing sector.
- Strong track record in customer‑facing roles with proven ability to hit targets.
- Understanding of the conveyancing process and affordable home ownership products.
- Excellent negotiation and communication skills, with the ability to present complex information clearly.
Hybrid arrangements:
At least three days a week in an office or in a community/site based/partnership setting. On other days, working from home may be possible, depending on the work needed and the interaction required.
What’s in it for you?
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply).
- Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply).
- Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
- Health cash plan.
- Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
- Interest free loans - season ticket loan, tenancy deposit loan, and training loan.
- Cycle to work scheme.
- Life Assurance x 4 annual salary.
All about us:
Notting Hill Genesis is a not‑for‑profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.
Application process:
- If you are interested, please send your application now! Closing date is 7th December.
- Successful candidates will be asked to do an assessment.
- Successful candidates will be invited to interview.
Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team.
Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.
Salary: £37,989 plus PRP per annum for 35 hours per week.
Sales Executive employer: Notting Hill Genesis Group
Contact Detail:
Notting Hill Genesis Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive
✨Tip Number 1
Get to know the company inside out! Research Notting Hill Genesis, their values, and recent projects. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your pitch! Be ready to talk about your previous sales experiences and how they relate to the role of a Sales Executive. Highlight your achievements and how you can contribute to hitting those targets.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Sales Executive
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about the opportunity to work with us at Notting Hill Genesis and how you can contribute to our mission.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in property sales or customer-facing roles. We love seeing how your background aligns with our needs, so don’t be shy about showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Online: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised!
How to prepare for a job interview at Notting Hill Genesis Group
✨Know Your Product Inside Out
As a Sales Executive, you'll be dealing with properties and potential buyers. Make sure you research Notting Hill Genesis's offerings thoroughly. Understand the features of the homes, the benefits of Shared Ownership, and how they compare to competitors. This knowledge will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Customer Service Skills
Since delivering exceptional customer service is key in this role, prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you resolved complaints or created memorable experiences. This will show that you can maintain strong relationships and ensure customer satisfaction.
✨Prepare for Target-Driven Questions
Expect questions about your experience in target-driven environments. Be ready to discuss specific sales targets you've achieved in the past and the strategies you used to meet them. Highlight your ability to work under pressure and how you stay motivated to hit those goals.
✨Practice Your Communication Skills
Excellent communication is crucial for this role. Practice explaining complex information clearly and concisely. You might even want to do mock interviews with a friend or family member. This will help you articulate your thoughts better and make a great impression during the actual interview.