Resident Experience & Journey Designer

Resident Experience & Journey Designer

Full-Time Remote
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Notting Hill Genesis Group in London is seeking a Customer Journey Designer to lead resident research and shape services around home life, repairs and paying rent. You will design studies, run inclusive workshops and translate insights into practical improvements.

Working with the Customer Journey & Insight team, you’ll map journeys, present findings to stakeholders and help NHG create simpler, more intuitive experiences for residents.

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Resident Experience & Journey Designer employer: Notting Hill Genesis Group

Notting Hill Genesis is an exceptional employer that prioritises collaboration and professional development, making it an ideal place for a Strategic Competence & Standards Leader. With a strong commitment to flexible hybrid working and progressive learning pathways, employees are empowered to grow their skills while contributing to meaningful compliance initiatives within a supportive team environment. Join us in shaping workforce competence and capability in a role that truly makes a difference.

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Contact Details:

Notting Hill Genesis Group Recruitment Team