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- Tasks: As a Repairs Inspector, you'll ensure repairs meet high standards and support residents' needs.
- Company: Join Notting Hill Genesis, a leading not-for-profit housing association in London.
- Benefits: Enjoy flexible working, generous leave, staff discounts, and health cash plans.
- Why this job: Make a real impact by putting residents first and ensuring quality homes.
- Qualifications: Experience in repairs, strong technical skills, and relevant qualifications are essential.
- Other info: Diversity is valued here; we welcome applications from all backgrounds.
The predicted salary is between 30735 - 37000 £ per year.
As a Repairs Inspector, you will provide support to ensure all our repairs adhere to the perfect journey, that our residents need only ask once, and we fix failure fast when exception cases occur.The role goes beyond reporting what has happened and puts our residents at the heart of what we do, maintain and caring for our homes and, collaborating with colleagues to achieve the best outcomes for our residents.
How you’ll do it
You\’ll be the trusted NHG presence on the ground, ensuring repairs are completed to a high standard and that contractors deliver a responsive, resident-focused service.This role is all about fixing failures fast, putting residents at the heart of what we do, and helping us deliver on our commitment to the perfect journey.
- Ensuring our contractors and suppliers are providing a consistently high-quality repairs and disrepair service that delivers against the six customer priorities in the customer strategy.
- Delivering well cared for homes and places where residents feel safe and a sense of pride through top class contract management.
- Provide a simple and straightforward diagnosis for reactive repairs, preparing reports in clear, easy to understand terms, along with specifications and recommendations.
- Manage a post inspection regime for, ensuring that works are carried out to a good standard and taking ownership where works are not to a good standard and seen through to successful conclusion.
- Assist with the monitoring of agreed performance indicators across contractors and consultants, and initiate improvements as required.
The ideal candidate
We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation .
Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence .If not already qualified, there may be an expectation to study towards a professional qualification.
- Experience in the repairs sector, including pre/post inspections and quality audits.
- Strong technical skills in diagnosing repairs, writing specifications, and managing schedules of work.
- Proven experience in contractor management and producing technical reports.
- Good understanding of relevant legislation and regulatory requirements.
- DEA/FRA assessor trained.
- Recognised HND technical qualification (e.g. building surveying) or membership of CIOB.
What’s in it for you?
Once you join us, you’ll find plenty of opportunities to grow within our organisation.You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.
Benefits include:
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
- Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
- Employee assistance – free confidential advice and counselling services provided by independent specialist organisations .
- Health cash plan
- Staff discounts – we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
- Interest free loans – season ticket loan, tenancy deposit loan, and training loan
- Cycle to work scheme.
- Life Assurance x 4 annual salary
All about us
Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London.We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.
We welcome applications from everyone.We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation .We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments .
Step 1:If you are interested, please send your application now! Closing date is 28th August 2025.
Step 2: Successful candidates will be invited to interview and assessment
Please apply for this role online.If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via jobs@nhg.org.uk.
Should a redeployee apply for this role, their application will be considered before any others.
This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a Basic check via Disclosure and Barring Service (DBS)
NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.
- Salary £36,482 to £44,401 per annum for 35 hours per week depending on experience
- Frequency Annual
- Job Reference nhg/TP/4451/1596
- Contract Type Fixed Term
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Repairs Inspector employer: Notting Hill Genesis Group
Contact Detail:
Notting Hill Genesis Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Inspector
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Repairs Inspector. Understanding the importance of resident satisfaction and how to manage contractors effectively will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the repairs sector. Attend industry events or join relevant online forums to connect with others who can provide insights and potentially refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare for potential interview questions by practising your responses to scenarios involving contractor management and quality audits. This will demonstrate your technical skills and problem-solving abilities.
✨Tip Number 4
Research Notting Hill Genesis and their commitment to resident-focused service. Being knowledgeable about our values and mission will show your genuine interest in the role and align you with our organisational culture.
We think you need these skills to ace Repairs Inspector
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations of a Repairs Inspector. Highlight how your experience aligns with their focus on resident satisfaction and quality repairs.
Tailor Your CV: Customise your CV to reflect relevant experience in repairs, contractor management, and technical skills. Use specific examples that demonstrate your ability to diagnose repairs and manage schedules effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent service and your commitment to maintaining high standards. Mention any relevant qualifications or training, such as being DEA/FRA assessor trained.
Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Notting Hill Genesis Group
✨Understand the Role
Make sure you have a clear understanding of what a Repairs Inspector does. Familiarise yourself with the responsibilities outlined in the job description, especially around ensuring repairs are completed to a high standard and managing contractor performance.
✨Showcase Your Technical Skills
Be prepared to discuss your technical skills in diagnosing repairs and writing specifications. Bring examples of past experiences where you've successfully managed schedules of work or conducted quality audits.
✨Emphasise Resident-Centric Approach
Highlight your commitment to putting residents at the heart of your work. Share specific instances where you've gone above and beyond to ensure resident satisfaction and how you’ve handled exception cases effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about how you would handle situations involving contractor management or post-inspection follow-ups, and be ready to articulate your thought process clearly.
