At a Glance
- Tasks: Provide expert advice on employee relations and support managers in resolving issues.
- Company: Join Notting Hill Genesis, a leading not-for-profit housing association in London.
- Benefits: Enjoy flexible working, generous leave, and a great pension scheme.
- Other info: Collaborative environment with opportunities for professional growth.
- Why this job: Make a real impact on employee relations and enhance workplace culture.
- Qualifications: Strong ER experience and knowledge of UK employment law required.
The predicted salary is between 51739 - 57488 € per year.
Thank you for your interest in joining the People Directorate at Notting Hill Genesis. Our HR function is evolving into a confident, proactive partnership model. We work alongside leaders to manage risk well, support fair and consistent decision‐making and build a positive, values‐led colleague experience. The ER Specialist plays an important role in this ambition. As a key member of the Employee Relations Centre of Expertise, you will support how we manage risk, handle complexity and build manager confidence across the organisation through high‐quality, consistent and pragmatic ER practice.
You do not need housing sector experience to succeed. What matters most is strong ER expertise, sound judgement and the ability to provide clear, confident advice across a broad range of people matters.
As ER Specialist, you will provide expert advice and support on a wide range of employee relations matters, ensuring that cases are managed fairly, consistently and in line with employment law and organisational values. Working closely with Senior HR Business Partners, HRBPs and Centres of Expertise, you will help strengthen organisational capability by supporting early, effective resolution of issues and contributing to a proactive, prevention‐focused ER approach.
You will strengthen organisational performance and colleague experience by:
- Supporting managers to resolve issues early, constructively and with confidence, reducing escalation into formal processes
- Ensuring fair, consistent and high‐quality handling of complex and sensitive ER cases
- Providing trusted, pragmatic advice to HR colleagues and leaders on people risk and decision‐making
- Using ER insight and data to identify trends, hotspots and opportunities for improvement
- Supporting the consistent application of ER policies and helping to build organisational capability
Your impact will be seen through improved consistency, stronger manager capability and a more proactive approach to employee relations across the organisation.
How you’ll do it:
- Lead on a broad range of ER casework including disciplinary, grievance, capability, sickness absence and other complex matters
- Provide clear, balanced and pragmatic advice to managers and HR colleagues, supporting consistent and confident decision‐making
- Coach and support managers to build their confidence and capability in managing people issues
- Analyse case trends and contribute to ER insight, supporting targeted interventions and prevention activity
- Contribute to the development and communication of ER policies and guidance
- Work collaboratively across HR to ensure ER insight supports wider workforce and culture priorities
- Maintain high‐quality case documentation, ensuring robust governance and data accuracy
- Support engagement with Trade Unions and contribute to constructive industrial relations
Essential:
- Strong experience managing a broad range of ER casework, including complex and sensitive issues
- Good knowledge of UK employment law and its practical application
- Ability to build credible relationships and provide confident, pragmatic advice and challenge
- Strong judgement, resilience and ability to manage sensitive and confidential information
- Experience working in a unionised or representative environment
- Strong analytical and written skills, with the ability to produce clear information, insight and recommendations
- Highly organised, able to manage multiple priorities in a fast‐paced environment
- CIPD Level 5 qualification or equivalent experience
You’ll have the opportunity to build your ER expertise in a complex environment, develop your capability working alongside experienced HR colleagues, and contribute to a more proactive, insight‐led approach to employee relations. Benefits include:
- Excellent annual leave and flexible working options (qualifying period may apply)
- Generous pension scheme
- Enhanced family leave (qualifying period may apply)
- Employee Assistance Programme
- Health cash plan
- Retail, leisure and lifestyle discounts
- Interest‐free loans
- Cycle to work scheme
- Life assurance – 4x annual salary
Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 65,000 existing homes and 10,000 more in our pipeline and we employ around 1,800 employees.
If you are interested, please send your application now! Closing date is 31 May 2026. Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team.
ER Specialist in London employer: Notting Hill Genesis Group
Notting Hill Genesis is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee development and well-being. As an ER Specialist, you will benefit from flexible working options, a generous pension scheme, and opportunities to enhance your expertise in a dynamic environment, all while contributing to the meaningful mission of providing affordable homes for Londoners.
StudySmarter Expert Advice🤫
We think this is how you could land ER Specialist in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Notting Hill Genesis on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. It’s all about making connections!
✨Tip Number 2
Prepare for those tricky questions! Think about how your experience aligns with the role of an ER Specialist. Be ready to discuss specific cases where you’ve successfully managed complex employee relations issues.
✨Tip Number 3
Show off your analytical skills! Be prepared to talk about how you've used data to identify trends in employee relations. This will demonstrate your proactive approach and ability to contribute to the organisation's goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Notting Hill Genesis.
We think you need these skills to ace ER Specialist in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the ER Specialist role. Highlight your relevant experience in employee relations and how it aligns with our values at Notting Hill Genesis.
Showcase Your Expertise:We want to see your strong ER expertise shine through! Provide specific examples of how you've handled complex cases and supported managers in making confident decisions.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language to demonstrate your analytical skills and ability to produce clear information.
Apply Online:Don't forget to apply through our website! It's the easiest way for us to receive your application and ensures you don't miss out on this fantastic opportunity.
How to prepare for a job interview at Notting Hill Genesis Group
✨Know Your ER Stuff
Make sure you brush up on your employee relations knowledge, especially around UK employment law. Be ready to discuss how you've handled complex cases in the past and provide examples of your sound judgement in tricky situations.
✨Showcase Your Coaching Skills
Since the role involves supporting managers, think about times when you've coached others through difficult people issues. Prepare to share specific examples that highlight your ability to build confidence and capability in others.
✨Be Data-Savvy
The job requires analysing case trends and providing insights. Familiarise yourself with how you've used data in previous roles to identify hotspots or improve processes. Be prepared to discuss how you can apply this skill at Notting Hill Genesis.
✨Demonstrate Your Relationship-Building Skills
Building credible relationships is key in this role. Think of examples where you've successfully collaborated with HR colleagues or managers. Highlight your ability to provide pragmatic advice and challenge when necessary, showing that you can be a trusted partner.
