At a Glance
- Tasks: Support digital marketing campaigns, manage websites, and create engaging content across channels.
- Company: Join Notting Hill Genesis, a leading not-for-profit housing association in London.
- Benefits: Enjoy flexible working, generous leave, discounts, and a supportive work environment.
- Other info: Embrace diversity and inclusion in a dynamic team focused on affordable housing.
- Why this job: Make a real impact on customer experience while developing your digital marketing skills.
- Qualifications: Experience in digital marketing and a relevant qualification or working towards one.
The predicted salary is between 30000 - 40000 £ per year.
As a Digital Marketing Executive, you’ll support the delivery of high‑quality, customer‑focused digital marketing activity that drives awareness, engagement and lead generation for NHG Homes. You’ll help keep our digital channels accurate, effective and aligned with sales and marketing objectives. Your work will span day‑to‑day campaign delivery, website and portal updates, email marketing, social media activity, analytics reporting, assist with web development, API maintenance, CRM enhancement, and continuous optimisation of the customer journey.
What you’ll do:
- Deliver day‑to‑day digital marketing activity across websites, microsites, portals, email and social media, ensuring all content is accurate and up to date.
- Manage and update NHG Homes websites and microsites, including SEO tasks such as metadata and keyword optimisation.
- Prepare, edit and schedule email marketing campaigns using HTML templates and marketing platforms.
- Create, publish and schedule social media content to support campaigns and drive audience engagement.
- Support the set‑up, monitoring and optimisation of paid digital campaigns, including PPC, display and paid social.
- Assist on projects that enhance the customer journey and the internal sales pipeline, using digital expertise to assist in the creation of automation, AI and cross‑platform workflows.
- Monitor and report on analytics (Google Analytics, Infinity tracking) to track performance, identify insights and support optimisation.
- Support content creation, including video, imagery and written content for digital channels.
- Manage website support tickets, track fixes and ensure compliance with consumer protection, data protection and advertising standards.
- Follow all NHG and statutory policies, including health and safety and financial regulations.
- Work in a hybrid pattern, spending at least two days a week in an office or community/site‑based setting, with home working possible on other days depending on business needs.
The ideal candidate:
- You’re a proactive and creative digital marketer who enjoys working across multiple channels and campaigns.
- You’re comfortable balancing technical tasks with creative content production, and you’re motivated by improving customer experience and driving measurable results.
- You naturally reflect NHG’s values and bring them to life through your approach to collaboration, problem‑solving and continuous improvement.
- You’re organised, detail‑focused and confident using digital tools to enhance performance and engagement.
Essential skills/experience:
- Experience working in a digital marketing environment, ideally supporting multiple campaigns or channels.
- Strong IT skills, including proficiency in MS Word and Excel.
- Good understanding of digital marketing tools and channels, including websites, social media, email, SEO and analytics.
- Ability to write and proof engaging customer‑facing content.
- Ability to use analytics tools to monitor performance and prepare simple reports.
- Strong organisational skills with the ability to manage multiple tasks.
Qualifications:
- A relevant digital marketing qualification (or working towards one).
Benefits:
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply).
- Generous pension scheme.
- Enhanced maternity, paternity and adoption pay in addition to statutory entitlements (qualifying period may apply).
- Employee assistance – free confidential advice and counselling services provided by independent specialist organisations.
- Health cash plan.
- Staff discounts – access to discounts at major retailers, gyms, restaurants, entertainment, days out, insurance and more.
- Interest‑free loans – season ticket loan, tenancy deposit loan, training loan.
- Cycle to work scheme.
- Life Assurance (x4 annual salary).
All about us:
Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and is one of the largest housing associations in London. We are both a landlord and a developer, with more than 65,000 existing homes and 10,000 more in our pipeline and employ around 1,800 employees.
Equality and diversity:
We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion and a Disability Confident employer, among other diversity commitments.
Digital Marketing Executive in London employer: Notting Hill Genesis Group
At Notting Hill Genesis, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values creativity and collaboration. As a Digital Marketing Executive, you'll benefit from flexible working arrangements, generous annual leave, and a comprehensive benefits package, including a robust pension scheme and employee assistance programmes. With a commitment to employee growth and development, you'll have the opportunity to enhance your skills in a dynamic environment dedicated to making a positive impact in the community.
Contact Details:
Notting Hill Genesis Group Recruitment Team
