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- Tasks: Lead strategic initiatives and manage large-scale contracts in the Repairs department.
- Company: Notting Hill Genesis provides affordable homes and is a leading housing association in London.
- Benefits: Enjoy flexible working, generous leave, health cash plans, and staff discounts.
- Why this job: Make a real impact in property services while growing your career in a supportive environment.
- Qualifications: Strong leadership experience in contracts and strategy within repairs or property services is essential.
- Other info: Diversity is valued; applications from all backgrounds are encouraged.
The predicted salary is between 43200 - 72000 £ per year.
Are you a strategic thinker with a commercial edge and a passion for driving performance?
We’re looking for a dynamic Head of Contracts and Strategy to lead the delivery of strategic initiatives and contract excellence within our Repairs department. This high-impact role will shape business direction, optimise operational delivery, and embed robust commercial and data-led practices across our service.
You’ll oversee the management of large-scale contracts, drive transformation through data insights, and ensure our services meet the highest standards of quality, compliance, and customer satisfaction.
What you’ll bring:
- Strong experience in strategic leadership and contract management
- Proven track record in the repairs, maintenance, or property services sector
- Commercial acumen and data-driven decision-making skills
- Ability to lead change, manage risk, and influence at senior level
Join us and help to deliver safe, efficient, and forward-thinking property services that make a real difference.
How you’ll do it
- Develop and maintain a 3-5 year strategic roadmap for the Repairs function, aligning with corporate priorities
- Ensure all contracts are procured, mobilised and managed in accordance with procurement regulations and internal policies
- Champion a culture of performance, accountability, and service excellence across internal teams and contractors
- Use data analytics to identify trends, risks, and opportunities, shaping operational and strategic decisions
The ideal candidate
We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence.If not already qualified, there may be an expectation to study towards a professional qualification.
Outline the essential and desirable criteria for the role. 2-3 bullet points each is sufficient. Essential:
- Proven senior leadership experience in contracts, commercial management, or strategy within a repairs and maintenance or property services environment
- Strong understanding of contract law, procurement frameworks ( eg NEC, JCT), and supplier relationship management
- Demonstrable experience in shaping and delivering business strategy and driving operational improvement
- High level of commercial acumen and experience reviewing large scale budgets and contracts
- Evidence of excellent customer service achievements in a complex service delivery environment.
- Experience in social housing, local government or other regulated sector
- Relevant technical qualifications or accreditation in RICS, MCIOB, CIOB, ACIOB, CIH
- Knowledge of statutory and compliance obligations relating to property maintenance ( eg Decent Homes, Awaab’s Law)
What’s in it for you?
Once you join us, you’ll find plenty of opportunities to grow within our organisation.You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include:
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
- Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
- Employee assistance – free confidential advice and counselling services provided by independent specialist organisations.
- Health cash plan
- Staff discounts – we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
- Interest free loans – season ticket loan, tenancy deposit loan, and training loan
- Cycle to work scheme.
- Life Assurance x 4 annual salary
All about us
Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London.We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.
We welcome applications from everyone.We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.
Step 1:If you are interested, please send your application now! Closing date is 15 July 2025
Step 2: Successful candidates will be asked to do an assessment
Step 3: Successful candidates will be invited to interview
Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via
Should a redeployee apply for this role, their application will be considered before any others.
NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.
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Head of Repairs Contracts and Strategy employer: Notting Hill Genesis Group
Contact Detail:
Notting Hill Genesis Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Repairs Contracts and Strategy
✨Tip Number 1
Familiarise yourself with the latest trends and challenges in the repairs and maintenance sector. This will not only help you understand the role better but also allow you to speak confidently about how you can drive performance and strategic initiatives during interviews.
✨Tip Number 2
Network with professionals in the property services industry, especially those with experience in contract management and strategic leadership. Engaging with industry peers can provide valuable insights and potentially lead to referrals or recommendations for the position.
✨Tip Number 3
Prepare to discuss specific examples of how you've used data analytics to drive operational improvements in previous roles. Being able to demonstrate your data-driven decision-making skills will set you apart from other candidates.
✨Tip Number 4
Research Notting Hill Genesis and their current projects or initiatives. Understanding their mission and values will help you align your responses during the interview, showing that you're genuinely interested in contributing to their goals.
We think you need these skills to ace Head of Repairs Contracts and Strategy
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your strategic leadership experience and contract management skills. Use specific examples from your past roles in the repairs, maintenance, or property services sector to demonstrate your commercial acumen and data-driven decision-making.
Craft a Compelling Cover Letter: In your cover letter, express your passion for driving performance and how you can contribute to the Repairs department. Mention your understanding of contract law and procurement frameworks, and how you have successfully shaped and delivered business strategies in previous positions.
Showcase Relevant Achievements: Include quantifiable achievements in your application that reflect your ability to manage large-scale contracts and drive operational improvements. Highlight any experience you have in social housing or regulated sectors, as well as your customer service successes.
Demonstrate Cultural Fit: Research Notting Hill Genesis and incorporate their values into your application. Emphasise your commitment to diversity and inclusion, and how you align with their mission to provide affordable homes for Londoners.
How to prepare for a job interview at Notting Hill Genesis Group
✨Showcase Your Strategic Thinking
Prepare to discuss specific examples of how you've developed and implemented strategic roadmaps in previous roles. Highlight your ability to align these strategies with corporate priorities, as this is crucial for the Head of Repairs Contracts and Strategy position.
✨Demonstrate Commercial Acumen
Be ready to talk about your experience with contract management and procurement frameworks. Discuss how you've used data-driven decision-making to optimise operational delivery and improve service quality in past roles.
✨Highlight Leadership Experience
Emphasise your proven track record in leading teams and managing large-scale contracts. Prepare to share instances where you've influenced senior stakeholders and driven change within an organisation.
✨Prepare for Data-Driven Discussions
Since the role involves using data analytics to shape decisions, be prepared to discuss how you've identified trends and risks in previous positions. Bring examples of how your insights led to operational improvements or strategic shifts.
