At a Glance
- Tasks: Manage and shape commercial spaces to create vibrant communities.
- Company: Join Notting Hill Genesis, a leading not-for-profit housing association.
- Benefits: Flexible working, generous leave, health cash plan, and staff discounts.
- Other info: Hybrid work model with opportunities for professional development.
- Why this job: Make a real impact on community development while growing your career.
- Qualifications: Degree in property management or related field; customer service skills essential.
The predicted salary is between 33075 - 40425 £ per year.
What you’ll do
As a Commercial Properties Officer, you’ll play a key role in managing and shaping the commercial spaces within our estates.
These spaces are more than just ground-floor units—they are vital to creating vibrant, inclusive communities where people can thrive.
You’ll deliver a professional and compliant property management service, balancing placemaking priorities with commercial viability to generate income that supports housing and community programmes.
- How you’ll do it
- Manage commercial properties to a high standard, ensuring compliance and excellent service for all tenants.
- Monitor arrears, collection rates, and property inspections to meet financial and service KPIs.
- Handle rent and service charge billing, lease renewals, and rent reviews promptly and accurately.
- Build strong relationships with tenants, contractors, suppliers, and internal teams.
- Ensure compliance with Health & Safety, Building Safety, and Fire Safety regulations.
- Maintain accurate records of leases, tenancies, and property details to ensure continuity of service.
- Review supplier contracts and identify opportunities to reduce costs and improve efficiency.
- Manage repairs, cyclical works, and tenant fit‑outs, liaising with surveyors and contractors as needed.
- Develop strategies to let or sell commercial units, maximising value while complementing residential uses.
- Support initiatives that integrate commercial spaces into thriving communities and promote creative uses.
- The ideal candidate
We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.
Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence.
If not already qualified, there may be an expectation to study towards a professional qualification.
Essential
- Degree or equivalent experience in property management, real estate, or a related field.
- Experience in commercial and residential property management within housing or mixed‑use environments.
- Strong understanding of commercial property legislation and landlord/tenant regulations.
- Proven ability to deliver excellent customer service and manage complex projects.
- Intermediate IT skills, including Microsoft Office.
Desirable
- Professional membership (e. g., RICS).
Hybrid arrangements – at least two days a week in our schemes, and at least two days in an office working with others.
Depending on work and interactions required working from home may be possible one day a week.
What’s in it for you?
Once you join us, you’ll find plenty of opportunities to grow within our organisation.
You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.
Benefits include
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply).
- Generous pension scheme.
- Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply).
- Employee assistance – free confidential advice and counselling services provided by independent specialist organisations.
- Health cash plan.
- Staff discounts – we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
- Interest free loans – season ticket loan, tenancy deposit loan, and training loan.
- Cycle to work scheme.
- Life Assurance x 4 annual salary.
- All about us
Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London.
We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.
We welcome applications from everyone.
We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation.
We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.
To find out more about our approach to equality, diversity and inclusion please visit: https://group. nhg. org. uk/careers/diversity-is-our-strength/
Closing date is 23 August 2026.
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Commercial Properties Officer employer: Notting Hill Genesis Group
Notting Hill Genesis Group is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a focus on meaningful contributions to housing improvements in Greater London, employees benefit from competitive salaries, permanent contracts, and the opportunity to make a real difference in residents' lives through collaborative projects.
Contact Details:
Notting Hill Genesis Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Properties Officer
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Notting Hill Genesis Group.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Notting Hill Genesis Group? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Notting Hill Genesis Group's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Commercial Properties Officer
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Commercial Properties Officer role at Notting Hill Genesis Group, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Notting Hill Genesis Group
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Notting Hill Genesis Group operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Notting Hill Genesis Group. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Notting Hill Genesis Group.
