Notting Hill Genesis Group is recruiting a Complaints Dispute Resolution Lead to drive resolution of escalated and Stage 2 complaints, working across teams to improve resident experiences. You will manage communications with the Housing Ombudsman and support leadership with complex responses, reinforcing regulatory compliance and organisational learning.
We seek an experienced professional with housing sector knowledge, strong analytical skills, and the ability to build relationships with
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Dispute Resolution Lead — Housing Complaints & Ombudsman in Camden Town employer: Notting Hill Genesis Group
Notting Hill Genesis is an exceptional employer that prioritises collaboration and professional development, making it an ideal place for a Strategic Competence & Standards Leader. With a strong commitment to flexible hybrid working and progressive learning pathways, employees are empowered to grow their skills while contributing to meaningful compliance initiatives within a supportive team environment. Join us in shaping workforce competence and capability in a role that truly makes a difference.
Contact Details:
Notting Hill Genesis Group Recruitment Team
