Solutions Engineer, Enterprise, UK in London

About Us

We are on a mission to make it possible for every person, team, and company to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every day. At Notion, we want to change this with focus, design, and craft. Notion is an in-person company, and currently requires its employees to come to the office for three Anchor Days (Mondays, Tuesdays & Thursdays) and requests that employees spend the majority of their week in the office.

About The Role

The Notion sales organisation has a strong Product Led Growth lean, with many customers entering our funnel through our self-service motion before our product grows toward being a wall-to-wall solution. As we move to the enterprise space, more and more prospects are investigating how Notion can integrate with their existing tech stack, replace existing solutions, or be deployed in large or phased implementation to support desired business goals. This role will be the second SE in London, working with the existing EMEA team located in Dublin, Munich and Paris.

As an early member of the Solutions Engineering team, you will:

• Partner with members of the sales org on customer engagements with prospective and existing customers.
• Respond to advanced product and technical questions, RFPs, and security questionnaires in a precise and timely manner.
• Provide thoughtful technical guidance to customers throughout the sales process, with a focus on quickly enabling customers to successfully deploy and integrate Notion.
• Deliver compelling product demonstrations that emphasize business value and outcomes, helping customers visualize how Notion solves their specific challenges.
• Showcase custom solutions with Notion based on deep understanding of Notion's ability to support customer workflows and integrated applications as part of the pre-sales process.
• Curate structured product feedback to enable the Product and Engineering teams to enhance and refine Notion to solve customer needs.
• Work with marketing to refine our technical narrative for the product, including blog posts, webinars, and customer-facing marketing collateral.
• Educate the sales org on the product, upcoming releases, competitive analysis, and topical information about typical customer environments and third party applications.
• Document technical considerations and contribute to internal knowledge bases as a resource for other teams, customers, and partners.

What You'll Achieve

• Serve as the customer's technical advisor: You'll help customers craft Notion to serve their specific business needs and explore new workflows and use cases.
• Meaningfully shape our future product and messaging: As you engage with customers, you'll gain insights to help us serve them better — and work with product to inform what we do next.
• Drive revenue and growth our customer base: Make a real impact and play a pivotal role in growing Notion's user base in your local market.
• Help build the foundations of Solutions Engineering at Notion - As an early member of our SE org and regional team, you'll be instrumental in helping define our sales-assisted motions.
• Join a fantastic team at a magical time: Notion has over three million users with a small team, which gives us a huge green field to work with. You'll join at the perfect time to shape how we grow from here.
• Represent Notion at events: You'll be the face of Notion at industry conferences, trade shows, and customer events. You'll present our product vision and showcase its features, helping to build trust and strong relationships with both prospective and existing customers.
• Elevate your skills as we tackle our most impactful challenges: We've achieved more than teams 10x our size in less time — and there's so much more to do and learn.

Skills You'll Need To Bring

• 5+ years as Technical Sales Engineer, Solutions Consultant, Solutions Engineer or Solutions Architect.
• You have a deep understanding of the AI landscape, are confident in both using AI tools and explaining their benefits to prospective and existing customers.
• You're able to understand and explain how APIs can be used to support advanced customer workflows and have experience working with third-party integrations.
• You have strong project management experience and have managed complex projects to completion.
• You have a growth mindset and thrive in the building stage of a nascent team.
• You're highly adaptable, easily acclimating to a rapidly changing business and industry.

Nice To Haves

• You've been a first or early hire at a fast-growing startup before.
• You have experience using Notion.
• You have coding experience that would enable you to write basic scripts using the Notion API.
• You have experience using with and designing relational databases.

We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you're excited about a role but your past experience doesn't align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you're a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.

Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, colour, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.