Sales Engineering Manager, Enterprise, Emea in England

About Us: We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every day. At Notion, we want to change this with focus, design, and craft. We've been working on this together since ****, and have customers like OpenAI, Toyota, Figma, Ramp, and thousands more on this journey with us. Today, we're growing fast and excited for new teammates to join us who are the best at what they do. We're passionate about building a company as diverse and creative as the millions of people Notion reaches worldwide. Notion is an in-person company, and currently requires its employees to come to the office for three Anchor Days (Mondays, Tuesdays & Thursdays) and requests that employees spend the majority of their week in the office (including a third day).

About the Role: Notion has had great success with product-led growth (PLG), with many customers starting their Notion journey as a smaller group before our product grows toward being a wall-to-wall solution. As our brand grows, more and more prospects are investigating how Notion can integrate their existing tech stack, replace existing solutions, or be deployed in large or phased implementation to meet desired business goals. Our Solution Engineering function is a critical component to Notion's growth and this role will be instrumental in further developing a strong partnership with our sales, success, professional services, and cross-functional teams across the company.

In this role, you and your team will:

• Grow and mentor an organization of seasoned and high-potential Solutions Engineers serving customers and prospects in the enterprise segment throughout EMEA.
• Serve as a key leader within our EMEA hub in London, acting as a close partner and advisor to the UK GM as well as EMEA enterprise leaders.
• Work closely with cross-functional leadership in Engineer, Product, Marketing, CX, RevOps, Sales Enablement, and Sales, serving as a key evangelist and thought leader for our customers and influencing our future product roadmap and the way we showcase Notion solutions to our customers.
• Define and evolve best-in-class technical proofs of concepts/demos/tools to demonstrate value to customers at scale.
• Build a culture of technical expertise to help customers build valuable knowledge infrastructure in Notion and integrate it with their existing tools and workflows.
• Coordinate internal, customer, and third-party resources for any required integrations, workflows, or security consultants and configurations.
• Join kickoff calls to align on onboarding, implementation, and product needs to help set expectations on the scope and ensure a smooth transition to Customer Success.
• Work closely with CX to advocate for open customer tickets and escalations.
• Document technical considerations and contribute to internal knowledge bases as a resource for other teams, customers, and partners.

What You'll Achieve:

• Shape the future of Solutions Engineering at Notion — As a key member of the EMEA Solutions Engineering leadership team, you'll lead the current high-caliber team through our next phase of growth across EMEA as we introduce market segmentation and new product categories.
• Drive AI adoption with real measurable impact, within Notion and our customers — We were recently featured on the **** Forbes AI 50 list and as one of the companies at the forefront of driving AI technology forward, empowering our users to surface valuable insights, brainstorm, make better decisions and expand the scope of their abilities with Notion AI. In this role you'll have a front seat and a voice at the table as we shape the future of Notion AI and how it's used, at Notion and for our customers.
• Drive customized technical solutions for a product people love that solves real problems: Notion is used throughout organizations by a wide range of professionals. The Solutions Engineering organization is instrumental in showing customers how flexible our connected workspace is to be customized to their bespoke needs.
• Meaningfully shape our future product: As you engage with customers, you'll gain insights to help us serve them better. At Notion, we continue to use our product to push the boundaries of gathering qualitative feedback at scale. You'll help to advance those systems and work closely with our partners in engineering, product, and design to provide real-time insights into our customers' most important needs.
• Elevate your skills as we tackle our most impactful challenges: We've achieved more than teams 10x our size in less time — and there's so much more to do and learn.

Skills You'll Need to Bring:

• 5+ years directly growing, managing, inspiring, and mentoring teams of Solutions professionals with a wide range of experience.
• You are technically curious and passionate about pushing the boundaries of what's possible with rapidly evolving AI technology.
• You're an expert technology evangelist, seasoned at presenting to large groups of customers, partners, and internal stakeholders.
• You've built strong relationships with sales, product, marketing, and sales enablement teams.
• You've helped customers understand how to leverage SaaS APIs and admin and end-user integrations as part of an integrated solution.
• You have initiated and managed complex projects to completion.
• You have a growth mindset and thrive in the building stage of a nascent team.
• You're highly adaptable, easily acclimating to a rapidly changing business and industry.

Nice to Haves:

• You've been a first or early hire at a fast-growing startup before.
• You have experience using Notion.
• You have experience designing and implementing relational databases.
• You're knowledgeable about large language models and have experience using AI-based tools to improve your daily workflows.
• You have coding experience that would enable you to write basic scripts using the Notion API.

We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you're excited about a role but your past experience doesn't align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you're a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, colour, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.