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For Companies At a Glance
- Tasks: Assist customers, manage utility records, and handle payments daily.
- Company: Join a dedicated team serving your local community's utility needs.
- Benefits: Enjoy flexible hours and the chance to gain valuable experience.
- Why this job: Make a difference in your community while developing essential skills.
- Qualifications: High School diploma or GED with two years of relevant experience.
- Other info: Cashiering experience is a plus!
The predicted salary is between 24000 - 36000 £ per year.
Job Opportunities
Use the Government Jobs tab to search through your municipality's employment opportunities. Subscribe to job posting notifications to be automatically alerted of the latest career opportunities by clicking on the Notify Me button.
Featured job listings display on the top of all job listings and are designed to stand out from the others.
Job Responsibilities
- Performs a variety of clerical tasks pertinent to the upkeep of Utility records, processing of utility billings and receipts, and providing support to other Utility Finance staff.
- Assists walk-in customers and answers telephones, responds to customer inquiries.
- Accepts payments and handles funds.
Qualifications
- High School graduation or GED and two years related experience and/or training.
- Cashiering experience helpful.
Customer Service Representative employer: Notify Me
Contact Detail:
Notify Me Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative
✨Tip Number 1
Familiarise yourself with common customer service scenarios. Understanding how to handle various customer inquiries and complaints will give you an edge during interviews, as you'll be able to demonstrate your problem-solving skills.
✨Tip Number 2
Brush up on your communication skills. As a Customer Service Representative, clear and effective communication is key. Practise active listening and responding appropriately to ensure you can convey information clearly to customers.
✨Tip Number 3
Gain some experience in cash handling if you haven't already. Since the role involves accepting payments and handling funds, having a solid understanding of cashiering processes will make you a more attractive candidate.
✨Tip Number 4
Network with current or former employees in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the position.
We think you need these skills to ace Customer Service Representative
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Customer Service Representative position. Tailor your application to highlight relevant experience.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, especially any clerical tasks or customer service roles you've held. Highlight your cashiering experience if applicable.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and explain how your skills align with the job requirements. Mention specific examples of how you've successfully handled customer inquiries or managed funds in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a customer service role.
How to prepare for a job interview at Notify Me
✨Know the Company
Before your interview, take some time to research the company and its values. Understanding their mission and how they serve their customers will help you tailor your responses and show that you're genuinely interested in the role.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as how you would handle a difficult customer or resolve a complaint. Practising your answers can help you feel more confident during the interview.
✨Showcase Your Experience
Highlight any relevant experience you have, especially in cashiering or customer service roles. Be ready to provide specific examples of how you've successfully handled customer inquiries or resolved issues in the past.
✨Ask Thoughtful Questions
At the end of the interview, be prepared to ask questions about the team, the company culture, or the specific responsibilities of the role. This shows your enthusiasm and helps you determine if the position is the right fit for you.
