At a Glance
- Tasks: Manage client relationships and drive service improvements for Notified Clients.
- Company: Dynamic PR/IR services company based in London.
- Benefits: Competitive salary, career growth, and a supportive team environment.
- Other info: Opportunity to travel and work independently in a fast-paced environment.
- Why this job: Join a vibrant team and make a real impact on client success.
- Qualifications: 12 months B2B sales experience and a degree in a related field.
The predicted salary is between 35000 - 45000 £ per year.
Associate Account Manager to join our Sales Team in London to deliver a “best in class” service to Notified Clients. The role is focused on ensuring exceptional service delivery. As the Associate Account Manager you will work in partnership with key stakeholders across the global business to build collaborative relationships, drive service improvement and deliver a return to the business.
Responsibilities:
- Develop, manage, and nurture relationships with accounts.
- Lead the sales process in renewals and upsell opportunities.
- Ensure that new or renewal of contracts and service deliverables are achievable and provide feedback and sign off.
- Take overall responsibility of the customer experience by owning the customer lifecycle from start to finish.
- Build and sustain value driven relationships with key stakeholders and influencers across all touch points of the customer’s journey within Notified, including client onboarding and training.
- Analyse and interpret data, identify trends and suggest solutions by gathering and reporting detailed performance data against key indicators to generate actionable improvements to the quality of services offered.
What You’ll Bring:
- At least 12 months of B2B Sales experience as Business Development Associate/Associate Account Manager.
- Experience in client‑facing position; experience in support of complex products is an advantage.
- Degree qualified in Business, Sales, Public Relations, Marketing, Media or related discipline.
- Ability to negotiate with key stakeholders in a B2B environment.
- Prior professional experience working with minimal supervision.
- Self‑starter with excellent time‑management skills.
- Superior relationship management and interpersonal skills.
- Experience delivering compelling presentations to large audiences.
- Ability to consistently deliver inspiring, engaging and meaningful messages to clients.
- Willingness to travel within assigned territory.
- Independent, resilient with a strong ability to hit the ground running.
- Adaptability, hard worker, ability to work under pressure.
We are proud to be an equal opportunities employer and no part of this advertisement is intended to discriminate on any grounds.
Strategic Account Manager – PR/IR Services (London) employer: Notified
Join our dynamic team in London as a Strategic Account Manager, where we prioritise exceptional service delivery and foster a collaborative work culture. We offer robust employee growth opportunities, a commitment to diversity and inclusion, and the chance to work with key stakeholders globally, ensuring your contributions are valued and impactful. Experience a rewarding career with us, where your skills in relationship management and sales will thrive in an environment that champions innovation and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Account Manager – PR/IR Services (London)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to potential contacts. You never know who might help you land that dream job!
✨Tip Number 2
Practice your pitch! When you get the chance to meet someone, have a quick and engaging introduction ready. Highlight your experience and what makes you a great fit for roles like the Strategic Account Manager. Keep it concise but impactful!
✨Tip Number 3
Follow up after meetings or networking events. A simple thank-you email can go a long way. It shows your appreciation and keeps you on their radar. Plus, it’s a great opportunity to reiterate your interest in any roles they might have.
✨Tip Number 4
Don’t forget to check out our website for openings! We’re always looking for talented individuals to join our team. Applying directly through our site can give you an edge, as we love seeing proactive candidates who are genuinely interested in us.
We think you need these skills to ace Strategic Account Manager – PR/IR Services (London)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Strategic Account Manager. Highlight your B2B sales experience and any client-facing roles you've had. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about PR/IR services and how you can deliver exceptional service to our clients. Be genuine and let your personality come through.
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to manage accounts and drive service improvements. Numbers and results speak volumes, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Notified
✨Know Your Stuff
Before the interview, make sure you thoroughly understand Notified's services and how they relate to PR/IR. Research recent projects or case studies that highlight their success. This will not only show your interest but also help you discuss how you can contribute to their goals.
✨Showcase Your Relationship Skills
As a Strategic Account Manager, building relationships is key. Prepare examples from your past experiences where you've successfully nurtured client relationships or resolved conflicts. Be ready to discuss how you can apply these skills to enhance client satisfaction at Notified.
✨Data-Driven Mindset
Since the role involves analysing performance data, brush up on your analytical skills. Be prepared to talk about how you've used data to drive improvements in previous roles. Think of specific metrics you’ve tracked and how they influenced your decisions.
✨Practice Your Presentation Skills
You'll likely need to present ideas to clients, so practice delivering clear and engaging presentations. Consider doing a mock presentation for a friend or family member. Focus on making your message compelling and relevant to the audience, just like you would with Notified's clients.
