At a Glance
- Tasks: Lead e-commerce operations and drive revenue growth for a cutting-edge tech brand.
- Company: Join Nothing, a dynamic tech company redefining how technology feels.
- Benefits: Competitive salary, vibrant office culture, and opportunities for personal growth.
- Other info: Fast-paced environment with a focus on collaboration and creativity.
- Why this job: Be at the forefront of e-commerce innovation and shape customer experiences.
- Qualifications: 5+ years in e-commerce with hands-on US market experience.
About Nothing
Nothing exists to make tech feel exciting again. We’re building a different kind of technology company, one that puts design, emotion, and human creativity at the heart of everything we do. From the way our products look and feel to how we communicate and show up in culture, we believe technology should make you feel something. Founded in London in 2020, we’ve grown from idea to global challenger in just a few years. Backed by GV (Google Ventures), EQT Ventures, and C Ventures, and investors like Tony Fadell (iPod), Casey Neistat, and Kevin Lin (Twitch), we’re now sold in 40+ markets with millions of users worldwide.
About the Team
DTC at Nothing is where the brand meets the bottom line. We run direct commerce globally, owning the customer from first click to repeat purchase. Our site is the ultimate destination for the brand, the one place customers experience Nothing on our terms, and it has to sell as well as it tells the story. The US is one of our priority markets, and we're bringing in a dedicated commercial owner to trade it day to day and shape the rhythm from the ground up. That's the next chapter for the market: revenue, conversion and AOV at the centre, a weekly trading cadence built from scratch, and a relentless search for the next point of growth.
What You'll Do
- Manage day-to-day operations of Nothing.tech in the US and own site performance against target with revenue, conversion rate and AOV as the headline metrics.
- Own the US trade calendar end-to-end: product launches, promotions and peak moments, partnering with cross-functional teams including CRM, Paid, Marketing to ensure timely, relevant campaigns that drive engagement and commercial performance.
- Drive incremental revenue growth by leading the strategy and execution of trading tactics and initiatives for Nothing.tech, in collaboration with the Ecommerce Director and the tech and design teams.
- Monitor, own and optimise on-site conversion path and customer experience by collaborating with Tech, Analytics and Marketing to resolve friction points and develop new functionalities, contributing to improvements in conversion and user satisfaction.
- Run the weekly trading cadence: interrogate the numbers and build mitigation plans to close any gap to plan, using data to prioritise roadmap elements.
- Forecast US trading with the Ecommerce Director and report performance with a clear read on what's driving it and what to do next.
What We're Looking For
- Five or more years running ecommerce trading at scale; DTC, consumer tech or a high-growth product-led business.
- Hands-on US ecommerce experience is essential: you know how the US market trades, converts and promotes.
- Comfortable in the data yourself: you build the trading report, read the funnel and turn findings into decisions.
- Commercial fluency: you think in revenue, CR, AOV and contribution margin with sessions and bounce rate being diagnostics.
- A cross-functional operator: you can brief, align and hold teams you don't own to a deadline and a standard.
- You've worked somewhere the playbook didn't exist yet and you built it; you make decisions with incomplete information and bring structure where there isn't any.
- A bias for shipping: you'd rather get something live and iterate than wait for a perfect brief.
- Brand and design sensibility on top, with hands-on Shopify and GA4 experience.
How We Work
- Location: London (Kings Cross) or San Francisco (Jackson Square).
- Working Pattern: This is a full-time, in-office role (5 days a week). We move fast, and that means being physically present. We design flexibility around personal needs, but we focus on the magic that sparks when we're all in the same room.
- Commute: We ask that you live within a 60-minute commute of your home office location.
Senior E-commerce Manager in London employer: Nothing
At Nothing, we pride ourselves on fostering a dynamic and innovative work culture that empowers our employees to thrive. As a US Ecommerce Trading Lead, you will benefit from our commitment to professional growth, with ample opportunities for skill development and collaboration in a vibrant environment located in either London or San Francisco. Join us to be part of a forward-thinking team that values creativity and drives meaningful impact in the consumer tech space.
StudySmarter Expert Advice🤫
We think this is how you could land Senior E-commerce Manager in London
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Nothing are looking for when hiring for a Senior E-commerce Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Nothing for the Senior E-commerce Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Nothing as a Senior E-commerce Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Nothing’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Senior E-commerce Manager.
We think you need these skills to ace Senior E-commerce Manager in London
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Nothing, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Nothing's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Nothing. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Nothing
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Nothing uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Nothing. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
