Guest Service Representative

Guest Service Representative

Kingston upon Hull Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Be a Joy Creator by welcoming guests and helping them order cakes for celebrations.
  • Company: Join Nothing Bundt Cakes, a vibrant bakery chain dedicated to spreading joy through celebrations.
  • Benefits: Enjoy employee discounts, flexible schedules, free food, and opportunities for career growth.
  • Why this job: Experience a fun work environment with early closing hours and a casual dress code.
  • Qualifications: Open to students aged 18 and above; no prior experience required.
  • Other info: Work in a supportive team and make new friends while celebrating joy!

The predicted salary is between 24000 - 36000 Β£ per year.

Benefits include:

  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Free uniforms
  • Opportunity for advancement
  • Training & development

At Nothing Bundt Cakes, we call our guest service representatives Joy Creators. They set the mood, make guests feel welcome, and help create a joyful environment in the community. Responsibilities involve helping guests order cakes for celebrations and ensuring smooth order processing.

Why join us? Because it gets even better:

  • Early closing hours for your evenings
  • Flexible work schedules
  • Casual dress codeβ€”T-shirts and sneakers
  • Cake discounts
  • Open to students aged 18 and above
  • Fun work environment
  • Opportunities to make new friends
  • Training for career growth

We love celebrating and spreading joy. Apply now and bring joy to your work!

Join Our Growing Family. Nothing Bundt Cakes is dedicated to spreading joy through every celebration, with over 500 bakery locations across the U.S. and Canada. Our team embodies the spirit of service, connection, and joy.

Note: Employees are employed by franchise owners, not directly by Nothing Bundt Cakes Corporate. Employment inquiries should be directed accordingly.

Minimum Requirements:

  • Entry-level position
  • Full-time employment

Job Industry: Other

Guest Service Representative employer: Nothing Bundt Cakes

At Nothing Bundt Cakes, we pride ourselves on being an exceptional employer that fosters a joyful and supportive work environment. Our Guest Service Representatives, affectionately known as Joy Creators, enjoy flexible schedules, employee discounts, and opportunities for career advancement, all while working in a fun atmosphere that encourages connection and celebration. With early closing hours and a casual dress code, we ensure that our team members can balance work and life while spreading joy to our guests.
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Contact Detail:

Nothing Bundt Cakes Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Guest Service Representative

✨Tip Number 1

Show your enthusiasm for creating a joyful environment during your interactions. When you engage with the team or during any informal meet-ups, let your passion for customer service shine through.

✨Tip Number 2

Familiarise yourself with Nothing Bundt Cakes' products and their unique selling points. This knowledge will help you connect with the team and demonstrate your genuine interest in the role.

✨Tip Number 3

Network with current employees if possible. Ask them about their experiences and what they love about working there. This can give you valuable insights and make a positive impression.

✨Tip Number 4

Be prepared to discuss how you can contribute to a fun work environment. Think of examples from your past experiences where you've helped create a positive atmosphere, as this aligns perfectly with the Joy Creator role.

We think you need these skills to ace Guest Service Representative

Customer Service Skills
Communication Skills
Positive Attitude
Problem-Solving Skills
Time Management
Teamwork
Attention to Detail
Sales Skills
Adaptability
Multitasking
Conflict Resolution
Basic Computer Skills
Interpersonal Skills
Empathy

Some tips for your application 🫑

Understand the Role: Read the job description carefully to understand what a Guest Service Representative, or 'Joy Creator', does. Highlight the key responsibilities and think about how your skills align with them.

Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for spreading joy and creating a welcoming environment. Mention specific experiences where you've excelled in customer service or teamwork.

Tailor Your CV: Ensure your CV highlights relevant experience, especially in customer service roles. Use keywords from the job description to demonstrate that you are a great fit for the position.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.

How to prepare for a job interview at Nothing Bundt Cakes

✨Show Your Joyful Personality

As a Guest Service Representative, or 'Joy Creator', it's essential to showcase your friendly and upbeat personality during the interview. Smile, maintain eye contact, and express your enthusiasm for creating a joyful environment.

✨Understand the Brand

Familiarise yourself with Nothing Bundt Cakes and their mission to spread joy through celebrations. Mention specific products or values that resonate with you, demonstrating your genuine interest in the company.

✨Prepare for Customer Scenarios

Think about potential customer interactions you might face in this role. Be ready to discuss how you would handle various situations, such as dealing with difficult customers or ensuring smooth order processing.

✨Highlight Teamwork Skills

Emphasise your ability to work well in a team, as collaboration is key in a bakery environment. Share examples of past experiences where you contributed to a positive team dynamic or helped create a fun atmosphere.

Guest Service Representative
Nothing Bundt Cakes
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