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- Tasks: Manage Microsoft Partner Center operations and support customer success initiatives.
- Company: Fast-growing Microsoft partner with a supportive and collaborative culture.
- Benefits: Structured onboarding, ongoing training, and clear progression opportunities.
- Why this job: Make a real impact early in your career with in-demand skills.
- Qualifications: 1-3 years in customer-facing roles and familiarity with the Microsoft ecosystem.
- Other info: Flexible hybrid work model with travel reimbursement for onsite days.
The predicted salary is between 28800 - 43200 £ per year.
Location: Hybrid | 2 days per week onsite (Birmingham & Reading)
Contract: Full-time, Permanent
Noteworthy Support is a specialist Microsoft partner that helps organisations maximise the value of their Microsoft partnership. We’re growing quickly and are looking for a Microsoft Operations & Customer Success Associate to join our team and work closely with one of our key clients. This is a brilliant opportunity for someone early in their career who wants to build deep expertise in the Microsoft ecosystem, partner programmes, and customer success.
The Role
You’ll be embedded with one of our partner organisations and supported by the wider Noteworthy team. Your role will combine Microsoft Partner Center operations, funding and incentives management, and customer success support. You’ll work four days per week with our partner client (including one day onsite in Birmingham) and one day supporting wider Noteworthy projects (onsite in our Reading office). Travel costs to the Birmingham location will be re-imbursed by Noteworthy.
What You’ll Be Doing
- Microsoft Operations & Governance
- Managing and maintaining Partner Center data and reporting
- Supporting incentive and funded engagement submissions
- Coordinating CPOR and PAL customer associations
- Preparing and managing funding claims and documentation
- Supporting audit and compliance processes internally
- Customer Success Support
- Assisting with customer onboarding and adoption activity
- Maintaining customer success plans and health reporting
- Monitoring usage and engagement signals
- Coordinating escalations and follow-ups
- Performance & Reporting
- Tracking progress against agreed scorecards and KPIs
- Preparing monthly and quarterly reports
- Working closely with internal sales, delivery, and Microsoft contacts
- Communicating with customers to support the account management team
- Building strong working relationships across teams to drive productivity in role
What We’re Looking For
You might be right if you have:
- 1–3 years’ experience in a customer-facing, partner-facing, operations, or support role
- 1–3 years’ experience in the Microsoft ecosystem
- Strong organisation and attention to detail
- Confidence communicating with customers and stakeholders
- Ability to manage multiple priorities
- A proactive, problem-solving mindset
Nice to Have
- Experience with Microsoft Partner Center
- Exposure to CSP, incentives, or funding programmes
- Experience in presenting information to others
What You’ll Get
- Structured onboarding and mentoring
- Ongoing Microsoft training and support from the Noteworthy team
- Exposure to senior Microsoft and partner stakeholders
- Clear progression opportunities within Noteworthy
- A supportive, collaborative team culture
- The chance to build rare, in-demand skills
Why Join Noteworthy?
Noteworthy is a young, fast-growing Microsoft partner that cares deeply about doing things the right way. We work closely with Microsoft and with ambitious partners who want to get better, grow faster, and operate at a high standard. We’ve worked hard to create a fantastic culture at Noteworthy, and that is very important to us. We are flexible, supportive, and professional in how we work. We trust our people, value outcomes over presenteeism, and believe great work happens when people feel backed and respected. Because we are growing quickly, this is a place where you can make a real impact early in your career. You won’t be a small cog in a big machine. You’ll be trusted with responsibility, encouraged to share ideas, and supported to develop rare, in-demand skills in the Microsoft ecosystem. If you want to work somewhere that is ambitious, human, and serious about excellence, you’ll fit right in.
Microsoft Operations Associate in Reading employer: Noteworthy Support
Contact Detail:
Noteworthy Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Microsoft Operations Associate in Reading
✨Tip Number 1
Network like a pro! Reach out to people in the Microsoft ecosystem, attend events, and connect with current employees at Noteworthy. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by understanding Noteworthy's values and how they align with your skills. Be ready to discuss how your experience fits into their operations and customer success goals.
✨Tip Number 3
Showcase your problem-solving mindset during interviews. Share specific examples of how you've tackled challenges in previous roles, especially in customer-facing or operations positions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Noteworthy team.
We think you need these skills to ace Microsoft Operations Associate in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Microsoft Operations Associate role. Highlight any relevant experience in customer-facing or operations roles, especially within the Microsoft ecosystem.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're excited about this opportunity at Noteworthy. Share specific examples of how your background aligns with the responsibilities listed in the job description.
Showcase Your Communication Skills: Since this role involves communicating with customers and stakeholders, make sure your application showcases your ability to convey information clearly and effectively. Use concise language and a friendly tone.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the quickest way for us to receive your application and get you into our hiring process!
How to prepare for a job interview at Noteworthy Support
✨Know Your Microsoft Ecosystem
Make sure you brush up on your knowledge of the Microsoft ecosystem. Familiarise yourself with the Microsoft Partner Centre, funding programmes, and customer success strategies. This will not only show your enthusiasm but also demonstrate that you're ready to hit the ground running.
✨Showcase Your Customer Success Skills
Prepare examples from your past experiences where you've successfully managed customer relationships or supported operations. Highlight your ability to communicate effectively and build strong working relationships, as this is crucial for the role.
✨Be Ready to Discuss Problem-Solving
Think of specific instances where you've tackled challenges proactively. The interviewers will be looking for a problem-solving mindset, so come prepared with stories that showcase your ability to manage multiple priorities and find solutions.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within Noteworthy. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
