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- Tasks: Lead daily operations and inspire the team to deliver exceptional customer experiences.
- Company: Join Notes Coffee Roasters & Bar, a fun-loving family with 13 locations in London.
- Benefits: Enjoy a supportive environment, company events, health benefits, and employee discounts.
- Why this job: Be part of an exciting new location and make a real impact on customer satisfaction.
- Qualifications: Experience in hospitality management and a passion for coffee and customer service are essential.
- Other info: Training provided in London with travel costs covered; salary ranges from £30-£35k.
The predicted salary is between 30000 - 35000 £ per year.
Notes Coffee is coming to Reading!
We’re looking for a passionate General Manager to lead the team at our exciting new location next to Reading Station. The opening is set for mid-April, with the role starting in early March for training.
If you thrive delivering exceptional customer experiences, love great coffee, wine, cocktails, and craft beer, and enjoy leading by example, we’d love to hear from you!
About Us
Notes Coffee Roasters & Bar is a collection of coffee shops and bars serving Notes speciality coffee, craft beers, well-chosen wines, and classic cocktails with 13 locations across London.
We love our customers, and our teams are fun-loving families!
Role Overview
As the General Manager, you will be responsible for overseeing all aspects of the day-to-day operations. You will play a key role in ensuring the shop runs smoothly, delivering outstanding customer experiences, and driving profitability. Your leadership will inspire the team to create a welcoming environment, maintain high standards of quality, and build strong relationships with customers.
Required Experience
·Proven experience as a General Manager or in a senior management role within the hospitality or food & beverage industry
·Excellent communication, organisational, and problem-solving skills
·A passion for coffee and delivering exceptional customer service
Training will be delivered on site in one of our London branches throughout March – travel costs will be paid.
Benefits:
·A supportive and inclusive work environment.
- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Health benefits including free GP appointments
- Remuneration – £30-£35k depending on experience + service charge
Sounds interesting? Please click APPLY for immediate consideration.
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General Manager employer: Notes Coffee Roasters
Contact Detail:
Notes Coffee Roasters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarize yourself with Notes Coffee's brand and values. Understanding their commitment to quality coffee and exceptional customer service will help you align your leadership style with their expectations.
✨Tip Number 2
Highlight your experience in managing teams within the hospitality sector. Be ready to share specific examples of how you've successfully led a team to deliver outstanding customer experiences.
✨Tip Number 3
Prepare to discuss your problem-solving skills. Think of scenarios where you've effectively handled challenges in a fast-paced environment, as this will demonstrate your capability to manage day-to-day operations.
✨Tip Number 4
Show your passion for coffee and beverages during the interview. Share your favorite coffee experiences or how you stay updated on industry trends to convey your enthusiasm for the role.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Company Culture: Familiarize yourself with Notes Coffee Roasters & Bar's values and mission. Highlight your passion for coffee and customer service in your application to show that you align with their culture.
Tailor Your CV: Make sure your CV reflects your experience in hospitality or food & beverage management. Emphasize your leadership skills and any relevant achievements that demonstrate your ability to deliver exceptional customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Discuss your management style, how you inspire teams, and your approach to creating a welcoming environment for customers.
Highlight Relevant Experience: In your application, be specific about your previous roles as a General Manager or in senior management. Use examples to illustrate your problem-solving skills and your ability to drive profitability while maintaining high standards.
How to prepare for a job interview at Notes Coffee Roasters
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the beverage industry during the interview. Share any personal experiences or stories that highlight your enthusiasm for delivering exceptional customer experiences.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in previous roles. Discuss your leadership style and how you inspire others to maintain high standards and create a welcoming environment.
✨Highlight Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in past management roles and how you resolved them. This will showcase your organisational skills and ability to think on your feet.
✨Understand the Company Culture
Research Notes Coffee Roasters & Bar and understand their values and mission. Be prepared to explain how you align with their culture and how you can contribute to their fun-loving family atmosphere.
