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- Tasks: Fix and maintain ATMs while providing top-notch customer service.
- Company: Join NoteMachine, a leading ATM provider in Europe.
- Benefits: Competitive salary, bonuses, company van, and private healthcare.
- Why this job: Be part of a global team making cash access smarter and more secure.
- Qualifications: Experience with electro-mechanical systems and great communication skills.
- Other info: Enjoy a 4-on/4-off shift pattern for work-life balance and career growth.
The predicted salary is between 30000 - 40000 £ per year.
4 on 4 off - Field Service Engineer
Location: Field-Based
Salary: £35,256 Starting + Up To £1,000 Onboarding Bonus + Bonuses
Shifts: 4 Days On / 4 Days Off | 09:00 – 20:30
As a Field Engineer at NoteMachine, you will be a key player in the future of cash access. Join us at NoteMachine and take your engineering career to the next level — with real rewards, real opportunities, and be a part of Brink’s, a global leader within the industry.
We’re NoteMachine, one of Europe’s top ATM providers — moving over £10 billion in cash annually, with over 14,000 machines in our ATM network, covering all of the UK. We work with national retailers, leisure venues, and local businesses to deliver smart, secure, and seamless cash access.
As we continue to expand and build our national engineering base, we are on the lookout for a Field Service Engineer who’s hands-on, people-savvy, and ready to tackle real-world tech challenges across our ATM network. Whether you're experienced with ATMs or skilled in electro-mechanical repair, if you’re a sharp problem solver, solution finder, a master on the tools and great with customers, this role could be the perfect fit.
- Up to £1,000 onboarding bonus (dependent on experience and paid on passing probation)
- Performance Bonus – you meet your calls and targets and you could be looking forward to receiving a discretionary additional bonus
- Company van, fuel, tools & fitted uniform provided – you can also use the van for personal use as long as you follow the HMRC guidelines.
- 4-on / 4-off shift pattern – providing you with consistency & work-life balance
- Full training and ongoing development
- 22 days holiday, rising to 23 days in the annual leave year after your first anniversary.
- Medicash private healthcare & wellness benefits
- Salary sacrifice pension scheme for higher take-home pay
- Life insurance – 4 x salary cover
- Company Sickness Policy (CSP)
- Strong career growth opportunities in a growing business
Responsibilities:
- Perform second-line break-fix and preventive maintenance on our range of ATMs, including Triton, Wincor, and NCR machines.
- Collaborate with customers to identify and resolve technical issues to fit with their service requirements and enable on time in full machine provision.
- Provide excellent customer service, ensuring that all customers and stakeholders are treated with respect and professionalism.
- Accurately document all service transactions and keep detailed records of any repairs or replacements performed.
- Stay up-to-date with the latest product knowledge and industry trends through ongoing training and professional development.
- Conduct quality control checks to ensure that all repairs and replacements meet company standards.
Requirements:
- Field Service Engineering experience with electro-mechanical systems
- A valid UK driving licence (max 6 active points)
- Clear, confident communication & customer service skills
- Willingness to travel and work weekends/holidays on rotation
Job Types: Full-time, Permanent
- Company car
- Company events
- Company pension
- Health & wellbeing programme
- Life insurance
Field Service Engineer: 2 years (required)
Night Field Service Engineer employer: NoteMachine UK Ltd
Contact Detail:
NoteMachine UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to field service engineering. Think about how you’d tackle real-world tech challenges and be ready to share your problem-solving stories.
✨Tip Number 3
Show off your skills! If you’ve got experience with ATMs or electro-mechanical systems, make sure to highlight that in conversations. Bring along any relevant certifications or training to back up your expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Night Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Night Field Service Engineer role. Highlight your experience with electro-mechanical systems and any relevant customer service skills. We want to see how you can fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we’re looking for. Be genuine and let your personality come through.
Showcase Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled technical challenges in the past. We love candidates who can think on their feet and find solutions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at NoteMachine UK Ltd
✨Know Your Tech
Brush up on your knowledge of ATMs and electro-mechanical systems. Be ready to discuss specific models like Triton, Wincor, and NCR, and share any relevant experiences you've had with repairs or maintenance.
✨Show Off Your People Skills
As a Field Service Engineer, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past, and be ready to demonstrate your clear and confident communication style.
✨Be Ready for Problem-Solving
Expect to face real-world tech challenges during the interview. Think of scenarios where you successfully identified and resolved technical issues, and be prepared to walk through your thought process and solutions.
✨Understand the Company Culture
Familiarise yourself with NoteMachine and its role within the Brink’s network. Highlight your enthusiasm for being part of a growing business and how you can contribute to their mission of providing smart, secure cash access.
