Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch technical support for ATMs and solve customer issues.
- Company: Join a friendly team dedicated to exceptional customer service.
- Benefits: Enjoy a company vehicle, full uniform, and comprehensive training.
- Why this job: Make a real difference by helping customers with cutting-edge ATM technology.
- Qualifications: Field Service Engineering experience preferred; strong problem-solving skills required.
- Other info: Flexible shifts with great career growth and employee wellness programmes.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking a friendly and customer-oriented ATM Service Engineer to join our dedicated operations team. In this role, you will be responsible for providing exceptional technical support and troubleshooting services for our customers. If you have a passion for electronics, a knack for problem-solving, and a commitment to delivering top‑notch customer service, we want to hear from you!
Responsibilities:
- Perform second-line break‑fix and preventive maintenance on our range of ATMs, including Triton, Wincor, and NCR machines.
- Collaborate with customers to identify and resolve technical issues in a timely manner.
- Provide excellent customer service, ensuring that all customers are treated with respect and professionalism.
- Accurately document all service transactions and keep detailed records of any repairs or replacements performed.
- Stay up-to-date with the latest product knowledge and industry trends through ongoing training and professional development.
- Conduct quality control checks to ensure that all repairs and replacements meet company standards.
Requirements:
- Field Service Engineering background; experience on ATMs would be desirable.
- Valid UK driver's license with no more than 6 active points at the time of hire.
- Strong technical and problem‑solving skills.
- Excellent customer service and communication skills.
- Ability to work well independently.
- Detail‑oriented with strong organizational skills.
- Flexibility to work on weekends and holidays as needed.
- No live CCJs, IVAs, or bankruptcy declarations.
Benefits:
- Full uniform provided.
- Full Tool Kit provided.
- Company vehicle provided (small to mid-sized panel van).
- Comprehensive job training.
- Life insurance scheme (x 4 annual salary).
- Sickness insurance after 12 months of service.
- Store discounts and cashback with top UK brands after 12 months of service.
- Employee wellness programme, including 24hr confidential counselling and more.
Field Service Engineer - Preston employer: NoteMachine UK Ltd - A Brink's Company
Contact Detail:
NoteMachine UK Ltd - A Brink's Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Preston
✨Tip Number 1
Network like a pro! Reach out to your connections in the field service engineering world, especially those who have experience with ATMs. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and customer service scenarios. We want you to showcase your problem-solving abilities and how you handle tricky situations with customers. Practice makes perfect!
✨Tip Number 3
Don’t forget to research the company! Knowing about their products and values will help you stand out during interviews. Plus, it shows you’re genuinely interested in being part of the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Field Service Engineer - Preston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight any relevant experience with ATMs or similar equipment, and don’t forget to showcase your problem-solving skills and customer service experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for electronics and your commitment to delivering top-notch customer service. Be friendly and professional – we love a good personality!
Show Off Your Technical Skills: In your application, be sure to mention any specific technical skills or certifications you have that relate to ATM maintenance or field service engineering. We want to see what makes you stand out from the crowd!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. We can’t wait to hear from you!
How to prepare for a job interview at NoteMachine UK Ltd - A Brink's Company
✨Know Your ATMs
Make sure you brush up on your knowledge of the specific ATM models mentioned in the job description, like Triton, Wincor, and NCR. Being able to discuss their features and common issues will show that you're not just a candidate, but someone who genuinely understands the role.
✨Show Off Your Customer Service Skills
Since this role is all about providing top-notch customer service, prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your commitment to professionalism and respect, which are key in this position.
✨Be Ready to Troubleshoot
Expect some technical questions or scenarios during the interview. Practice explaining how you would approach diagnosing and fixing common ATM issues. This will highlight your problem-solving skills and technical expertise, which are crucial for a Field Service Engineer.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, training opportunities, or the team you'll be working with. This shows your interest in the role and helps you gauge if it's the right fit for you, too!