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- Tasks: Lead a team to ensure smooth operations and excellent customer service at Heathrow.
- Company: Join Notemachine UK Ltd, a leader in cash management and ATM services.
- Benefits: Enjoy a great work-life balance, comprehensive training, and 31 days of annual leave.
- Other info: Permanent role with opportunities for career growth and employee wellbeing support.
- Why this job: Make a real impact while working in a dynamic environment at a trusted company.
- Qualifications: Experience in team management and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Join the team that keeps Heathrow moving - Become an Operational Shift Manager with Notemachine UK Ltd. At Notemachine UK Ltd (a proud member of the Brink's company), we don't just deliver cash to our customer sites - we keep communities connected. As one of the UK's leading cash management and ATM service providers with over 15,000 ATMs across the UK and Europe, we proudly support our customers by delivering seamless cash access and tailored solutions.
Due to our continuous growth at Notemachine, we're looking for a team leader who has experience of managing a small team. This role is for someone who is proactive, a people person, and can keep the security operation running. As an Operational Shift Manager, you will be the main person handling the daily operations, making sure the team is supported, and customers are happy.
Shifts: 5 out of 7 days
Hours: 9 hours a day
Start Date: Around July/August 2026
What you will be doing:
- Manage our Notemachine operational staff, ensuring everyone is working towards the departmental goals and have support.
- Oversee daily operations and make sure clear communication and collaboration with the Thurrock cash centre.
- Monitor and deliver key performance indicators (KPIs).
- Conduct daily huddles and tier meetings with the CIT and management.
- Be hands-on in developing the team's skills by delivering training, coaching, and performance reviews.
- Focus on continuous improvement using tools such as Kaizen and Gemba walks to find ways to do things in a better way.
- Ensure compliance and safety standards are met across the team and fleet.
What makes you a great fit:
- Full clean driving licence.
- Ability to inspire a team even when the pressure is on.
- Excellent communication skills to speak to anyone from fleet drivers to management.
- Ability to be adaptable and provide solutions as well as having strong decision-making skills.
- Experience with operational audits, S5 standards, and fleet compliance.
- Experience in managing security sensitive operations or logistics would be a BONUS.
Why you'll love working with us:
- A great work-life balance working 5 out of 7 days.
- A full comprehensive training and support: we’ll train you to a world-class standard to get you up to speed.
- Stability and security: Permanent, full-time.
- 31 days of annual leave (this increases to 33 days after your second year of service).
- Full uniform and equipment provided to allow you to do your job safely.
- The benefits of working with us: Life insurance (4x annual salary), Employee wellbeing programme with 24-hour confidential counselling and more, Company pension scheme, Store discounts, cashback with major UK brands, Access to Medicash - allowing you to claim back some of your medical expenses such as dental, optical, massage therapy, etc.
At Notemachine, you'll be part of a team that values professionalism and integrity. Whether you come from team management, team leader or management experience - if you're reliable, motivated, and proud of a job well done, we’ll help you build a lasting career with real purpose.
Interested? Apply today and join a company doing vital work that keeps Heathrow running.
Operational Shift Manager Satellite Heathrow employer: NoteMachine UK Ltd - A Brink's Company
Contact Detail:
NoteMachine UK Ltd - A Brink's Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Shift Manager Satellite Heathrow
✨Tip Number 1
Network like a pro! Reach out to current employees at Notemachine on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Operational Shift Manager role.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and operational challenges. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Tip Number 3
Showcase your leadership skills during the interview. Share specific examples of how you've inspired teams in high-pressure situations. This will demonstrate that you can keep the security operation running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Notemachine team.
We think you need these skills to ace Operational Shift Manager Satellite Heathrow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Operational Shift Manager role. Highlight your team management experience and any relevant operational skills to show us you're the right fit.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you want to join Notemachine and how your background makes you a great candidate. Be genuine and let your personality shine through – we love to see enthusiasm!
Showcase Your Communication Skills: Since communication is key in this role, make sure your application is clear and concise. Use straightforward language and structure your thoughts well so we can easily see your strengths.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at NoteMachine UK Ltd - A Brink's Company
✨Know the Company Inside Out
Before your interview, take some time to research Notemachine UK Ltd. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Operational Shift Manager, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved team performance. Be ready to discuss how you inspire and motivate others.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios related to operational challenges or team management and how you would handle them. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Emphasise Your Communication Skills
Effective communication is key in this role. Be prepared to discuss how you communicate with different stakeholders, from fleet drivers to management. Highlight any experience you have in conducting meetings or training sessions, as this will be crucial for the position.