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- Tasks: Lead a team to ensure smooth operations and customer satisfaction at Heathrow.
- Company: Join Notemachine UK Ltd, a leader in cash management and ATM services.
- Benefits: Enjoy 31 days of annual leave, life insurance, and employee wellbeing support.
- Other info: Comprehensive training provided with opportunities for career growth.
- Why this job: Make a real impact while enjoying a great work-life balance.
- Qualifications: Experience in team management and excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Join the team that keeps Heathrow moving - Become an Operational Shift Manager with Notemachine UK Ltd. At Notemachine UK Ltd (a proud member of the Brink's company), we don't just deliver cash to our customer sites - we keep communities connected. As one of the UK's leading cash management and ATM service providers with over 15,000 ATMs across the UK and Europe, we proudly support our customers by delivering seamless cash access and tailored solutions.
Due to our continuous growth at Notemachine, we're looking for a team leader who has experience of managing a small team. This role is for someone who is proactive, a people person, and can keep the security operation running. As an Operational Shift Manager, you will be the main person handling the daily operations, making sure the team is supported, and customers are happy. We are looking for experience in team management, team leader or management experience.
Shifts: 5 out of 7 days
Hours: 9 hours a day
Start Date: Around July/August 2026
What you will be doing:
- Manage our Notemachine operational staff, ensuring everyone is working towards the departmental goals and have support.
- Oversee daily operations and make sure clear communication and collaboration with the Thurrock cash centre.
- Monitor and deliver key performance indicators (KPIs).
- Conduct daily huddles and tier meetings with the CIT and management.
- Be hands-on in developing the team's skills by delivering training, coaching, and performance reviews.
- Focus on continuous improvement using tools such as Kaizen and Gamba walks to find ways to do things in a better way.
- Ensure compliance and safety standards are met across the team and fleet.
What makes you a great fit:
- Full clean driving licence.
- Ability to inspire a team even when the pressure is on.
- Excellent communication skills to speak to anyone from fleet drivers to management.
- Ability to be adaptable and provide solutions as well as having strong decision-making skills.
- Experience with operational audits, S5 standards, and fleet compliance.
- Experience in managing security sensitive operations or logistics would be a BONUS.
Why you'll love working with us:
- A great work-life balance working 5 out of 7 days.
- A full comprehensive training and support: we’ll train you to a world class standard to get you up to speed.
- Stability and security: Permanent, full-time.
- 31 days of annual leave (this increases to 33 days after your second year of service).
- Full uniform and equipment provided to allow you to do your job safely.
The benefits of working with us:
- Life insurance (4x annual salary).
- Employee wellbeing programme with 24-hour confidential counselling and more.
- Company pension scheme.
- The Extra's - Store discounts, cashback with major UK brands.
- Access to Medicash - allowing you to claim back some of your medical expenses such as dental, optical, massage therapy, etc.
At Notemachine, you'll be part of a team that values professionalism and integrity. Whether you come from team management, team leader or management experience - if you're reliable, motivated, and proud of a job well done, we’ll help you build a lasting career with real purpose. Interested? Apply today and join a company doing vital work that keeps Heathrow running.
Operational Shift Manager Satellite Heathrow in London employer: NoteMachine UK Ltd - A Brink's Company
Contact Detail:
NoteMachine UK Ltd - A Brink's Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Shift Manager Satellite Heathrow in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Notemachine on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Operational Shift Manager role.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and operational challenges. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Tip Number 3
Showcase your leadership skills during the interview. Share specific examples of how you've inspired teams under pressure and improved operations in previous roles. This will demonstrate you're the proactive people person we’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Notemachine team.
We think you need these skills to ace Operational Shift Manager Satellite Heathrow in London
Some tips for your application 🫡
Show Your Team Spirit: When you're writing your application, make sure to highlight your experience in managing teams. We want to see how you've inspired and supported your team in the past, so share some examples that showcase your leadership skills.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and fluff. Make it easy for us to see why you’re a great fit for the Operational Shift Manager role at Notemachine.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention specific skills and experiences that align with what we’re looking for, like your ability to manage operations and ensure compliance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at NoteMachine UK Ltd - A Brink's Company
✨Know the Company Inside Out
Before your interview, take some time to research Notemachine UK Ltd. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Operational Shift Manager, you'll need to demonstrate your team management experience. Prepare specific examples of how you've successfully led a team, handled challenges, and improved operations in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving and decision-making skills. Think about scenarios you might face in this role, such as managing a crisis or ensuring compliance with safety standards. Practise articulating your thought process and the steps you would take.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. This could be about the team dynamics, the training process, or how success is measured in the role. It shows you're engaged and serious about the position.