People Operations Manager

About Notabene: Notabene is building infrastructure that transforms how money moves in the digital economy. We are evolving beyond our compliance foundations to enable the next generation of digital financial services between regulated institutions with unprecedented efficiency.

The impact you will have: Notabene is at a pivotal growth stage. Our People function is the connective tissue that keeps a globally distributed team running smoothly. In this role, we need someone who can bring both operational rigor and genuine care for the employee experience.

Within a year you are successful if:

• Onboarding and offboarding run like clockwork. Every new hire is set up for success and graduates from our onboarding program, Notabene University. Every departure is handled with care, accuracy, and zero loose ends.
• Our People data is trustworthy and accessible. You’ve moved us toward a consolidated, accurate source of truth for headcount, compensation, and employment data.
• People infrastructure operates without surprises. Our payroll and benefits platforms are managed with precision. Time-off tracking is accurate and enforced. People policies are strongly adhered to and response time to employee queries is consistently within one business day.
• Culture and employee experience are meaningfully better. Engagement programs have a clear owner, stay-and-exit interview data informs real decisions, and at least one initiative has gone from idea to execution.

What you will be doing:

• Champion our culture and employee experience. Own the engagement survey cycle and drive follow-through on action items. Conduct stay interviews to understand what employees love about Notabene and exit interviews to identify patterns and surface insights to leadership.
• Support performance management and career growth. Partner with the Director of People Operations to run our review process; support initiatives like career frameworks, manager enablement, and improving how we deliver and receive feedback.
• Own onboarding and off-boarding end-to-end. Coordinate cross-functionally to ensure every new hire is set up for success and every departure is handled completely and compliantly across all geographies.
• Manage our people systems and payroll platforms. Serve as the primary admin for payroll and benefits, ensuring data accuracy, timely processing, and proactive coordination on country-specific employment requirements.
• Be the first point of contact for employee queries. Respond to questions on benefits, payroll, policies, and employment with accuracy and care; build and maintain a living FAQ and policy library.
• Be the data steward for people operations. Maintain accurate people data while building toward a consolidated HRIS; conduct a structured evaluation of global HRIS tools and develop a recommendation for implementation.
• Leverage AI to work smarter. Use tools to draft policies, summarise data, and accelerate operational work without sacrificing accuracy or critical thinking.

What you bring:

• 3-6 years of People Operations experience at a startup or scale-up, where you’ve had broad, hands-on ownership of the People function.
• Operational precision and follow-through. You manage multiple concurrent priorities without dropping the ball.
• Experience supporting a globally distributed team. You understand the nuance of managing people across multiple countries and time zones.
• Strong analytical and systems thinking. Comfortable managing data, identifying breakdowns in processes, and building cleaner systems.
• An empathetic mindset with excellent communication skills. You treat every employee interaction as an opportunity to build trust.

Nice to have:

• Admin-level experience with payroll and benefits platforms.
• Familiarity with performance-management platforms.
• Familiarity with global HRIS platforms.
• Experience with ATS.

Benefits:

• Flexible Remote Work: Work from anywhere!
• $1000 WFH Stipend: Use within your first year of employment.
• MacBook Pro: Procured by you and your manager to find a model that meets your needs.
• Unlimited PTO: We trust you to take as much holiday as you need.
• Country-Specific Benefits: Statutory offerings and contributions, managed via our employer-of-record.

Notabene is proud to be an equal employment workplace and an affirmative action employer. By valuing inclusion and diversity of all forms, we strictly prohibit and do not discriminate based on race, color, religion, national origin, gender, gender identity, gender expression, age, ancestry, citizenship, sexual orientation.