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- Tasks: Manage high-profile clients' bespoke travel and lifestyle arrangements with expert advice.
- Company: Join a leading company in the luxury travel and lifestyle industry, creating unforgettable experiences.
- Benefits: Enjoy a dynamic work environment with opportunities for personal growth and development.
- Why this job: Be part of a team that values creativity, excellence, and exceptional service in luxury travel.
- Qualifications: 2-3 years in upscale travel or concierge services; passion for luxury and client satisfaction required.
- Other info: Send your CV and cover letter to apply and showcase why you're the perfect fit!
The predicted salary is between 36000 - 60000 £ per year.
Are you looking for a new challenge in the travel and lifestyle industry? Do you have a passion for creating unforgettable experiences for discerning clients? If so, we have an exciting opportunity for you! We design and manage bespoke travel and lifestyle solutions for international UHNWs that go beyond the ordinary, from private yacht and jet charter to exclusive access to events and destinations.
As a Private Client Manager, you will be responsible for managing a small portfolio of clients, providing them with personalised service and expert advice. You will handle all aspects of their travel arrangements, from itinerary planning to booking and other services. You will also proactively anticipate their needs and preferences, offering tailored recommendations and solutions.
Key Responsibilities:
- Manage and nurture relationships for a small portfolio of high-profile clients.
- Plan, book, and coordinate all aspects of client travel and lifestyle arrangements.
- Provide expert advice to clients.
- Anticipate client needs and preferences in the delivery of a superior service.
- Maintain the highest standards of professionalism, discretion, and confidentiality.
- Maintain client profiles in our CRM system.
To succeed in the role you will need:
- At least 2/3 years of upscale travel, lifestyle or concierge experience.
- A passion for travel, lifestyle and the delivery of an exceptional service, to exceed a client's expectations.
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with high-profile clients.
- A proactive and flexible approach, with the ability to handle multiple requests and deadlines.
- A high level of professionalism, discretion, and confidentiality.
- An understanding of the world of ultra luxury.
- CRM/CMS system experience is an advantage.
Skills Required:
- Some upscale world travel experience.
- Luxury product and destination knowledge.
- Exceptional service delivery.
- Communication and interpersonal skills.
- Proactivity and flexibility.
- Itinerary planning and booking.
- Problem-solving and decision-making.
- Attention to detail and accuracy.
- Time management and organisation.
- Teamwork and collaboration.
- Research and analysis.
- Customer relationship management.
- Microsoft Office proficiency.
- Experience with CRM systems is an advantage.
How to Apply: If you are interested in this role, please send your CV and a cover letter to sandor.kertesz@notabeneglobal.com explaining why you are the perfect fit for our company. We look forward to hearing from you soon!
Private Client Manager employer: Nota Bene Global
Contact Detail:
Nota Bene Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Private Client Manager
✨Tip Number 1
Familiarise yourself with the luxury travel market and current trends. Understanding what high-profile clients expect can help you tailor your approach during interviews and discussions.
✨Tip Number 2
Network within the travel and lifestyle industry. Attend events or join online forums where you can connect with professionals who may provide insights or referrals that could lead to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss specific examples of how you've exceeded client expectations in previous roles. Highlighting your proactive approach and problem-solving skills will demonstrate your fit for the Private Client Manager position.
✨Tip Number 4
Research StudySmarter's values and mission. Aligning your personal experiences and professional goals with our company culture can make a strong impression during the interview process.
We think you need these skills to ace Private Client Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in upscale travel, lifestyle, or concierge services. Emphasise your communication skills and any previous roles where you managed high-profile clients.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about the travel and lifestyle industry. Mention specific experiences that demonstrate your ability to provide exceptional service and how you can exceed client expectations.
Showcase Your Knowledge: Demonstrate your understanding of luxury products and destinations in both your CV and cover letter. This will show that you are well-versed in the ultra-luxury market and can provide tailored recommendations.
Highlight Relevant Skills: Make sure to include skills such as itinerary planning, problem-solving, and customer relationship management. These are crucial for the role and should be evident in your application materials.
How to prepare for a job interview at Nota Bene Global
✨Showcase Your Passion for Travel
Make sure to express your enthusiasm for travel and lifestyle during the interview. Share personal experiences that highlight your love for creating unforgettable journeys, as this aligns perfectly with the role of a Private Client Manager.
✨Demonstrate Your Client Relationship Skills
Prepare examples of how you've successfully managed client relationships in the past. Highlight your ability to build rapport and trust, especially with high-profile clients, as this is crucial for the position.
✨Be Ready to Discuss Problem-Solving Scenarios
Think of specific instances where you had to solve problems or handle multiple requests under pressure. This will showcase your proactive and flexible approach, which is essential for managing bespoke travel arrangements.
✨Familiarise Yourself with CRM Systems
If you have experience with CRM systems, be prepared to discuss it. If not, do some research on common systems used in the industry. This knowledge can set you apart and demonstrate your readiness to maintain client profiles effectively.
