Volunteer Officer

We are looking for an experienced Volunteer Officer to help support, develop and celebrate the volunteer community, ensuring volunteers have the guidance, resources and support needed to make a meaningful difference.

The role is home based offering full time hours.

Location: Home-based (but with regular travel across the UK as part of the role)

Hours: Full Time, 35 hours a week

Salary: £30,000

Contract: Permanent

Closing Date: Tuesday 24 November 2026

Interview Dates: Interviews will likely take place in Liverpool on Wednesday 2 December, Friday 4 December, or Friday 11 December or Monday 30 November.

Volunteers are at the heart of the Association. Through our volunteering opportunities, volunteers provide peer support, reduce isolation, raise awareness for the condition and the charity, influence research and help ensure the voices of people affected by Huntington's disease are heard. Their contribution is vital in helping achieve a vision of a world where everyone affected by Huntington's disease has the care, support and opportunities they need to live well.

You will be the main point of contact for the volunteers within branches, Support Groups and HD Voice (the Expert by Experience group). You will support volunteers to operate within agreed frameworks, policies and procedures, ensuring key governance and administrative requirements are met and that volunteers have the guidance, resources and support needed to carry out their roles effectively. This includes supporting volunteers with matters such as annual returns, governing documents, volunteer records, training, bank account requirements, volunteer communications and the practical operation of Branches and Support Groups.

You will coordinate the recruitment, onboarding, training and ongoing engagement of Branch, Support Group and HD Voice volunteers, and work with colleagues across the organisation to support good volunteer practice and consistent processes.

As the key coordinator for volunteering systems and infrastructure, you will maintain volunteer records, lead the implementation and ongoing administration of the volunteer database, coordinate volunteer communications and help ensure volunteers can easily access appropriate resources, guidance and support.

Working alongside colleagues across the organisation, you will contribute to the continued development of volunteering opportunities and help create a positive, rewarding and inclusive experience for volunteers across the Association. This role requires regular evening and weekend working, as many volunteer activities take place outside normal office hours. Travel across England and Wales will also be required.

We are looking for someone with experience of recruiting, supporting, coordinating and managing volunteers.

You will have experience of:

• Building positive relationships with a wide range of people.
• Coordinating activities, projects or services and managing competing priorities.
• Maintaining accurate records and using databases or digital systems.
• Operating in a modern digital workplace and using digital tools to work collaboratively and productively.
• Working within policies, procedures and guidance.
• Handling sensitive or confidential information appropriately.
• Using databases, Microsoft Office applications and other digital systems.
• Analysing information and producing reports, recommendations and action plans.
• Coordinating and facilitating meetings, training sessions or volunteer events.
• Data protection and information governance principles.

The holder of this post is required to possess a car with regular access for work purposes and hold a clean legal UK driving licence.

To ensure your application is considered, please upload both your CV and a cover letter. Your cover letter should include why you are applying for the role and how you meet the requirements of the person specification.

The charity was founded in 1971 and provides specialist support to people affected by Huntington’s disease across England and Wales. The focus is to raise awareness of Huntington’s disease and offer practical advice and support, training to health and social care professionals and fund research into the disease to achieve a better life for anyone affected by Huntington's disease.

Benefits include:

• 25 days annual leave plus public holidays (pro rata for part-time staff)
• 1 additional day’s leave for your wellbeing or to mark cultural occasions
• A pension scheme with 3% employer contribution
• Medicash scheme
• Flexible working approach and TOIL policy (access to time off in lieu of additional hours worked)
• Collaborative, supportive and positive working environment and fantastic learning and development opportunities

The successful candidate will need to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhanced disclosure before joining the charity. All applicants must be able to demonstrate the right to work in the UK and are subject to a three-month probationary period.

This post is exempt from the provisions of Section 4(2) of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. You are therefore not entitled to withhold information about convictions which for any other purposes are ‘spent’ under the provisions of the Act.