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- Tasks: Empower individuals affected by homelessness to achieve independence and build brighter futures.
- Company: Compassionate organisation dedicated to supporting vulnerable communities.
- Benefits: Competitive salary, supportive team environment, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing essential skills.
- Qualifications: Experience with the public and knowledge of homelessness issues preferred.
- Other info: Flexible working hours, including evenings and weekends, with career advancement potential.
The predicted salary is between 24335 - 24968 £ per year.
We are seeking a compassionate and motivated Housing Support Worker to empower people affected by homelessness to build brighter, more independent futures.
Position: Housing Support Worker
Salary: £24,335 rising incrementally to £24,968
Location: Various services across the organisation
Hours: Full time, worked on a rota including evenings and weekends
Contract: Permanent
Closing date: 22nd Feb 2026
About the Role
As a Housing Support Worker, you will play a vital role in providing high-quality, person-centred support to residents transitioning into safe and sustainable accommodation. You will ensure everyone receives a welcoming, positive experience that helps them settle, grow in confidence and plan for independent living.
Key responsibilities include:
- Offering practical advice and support around tenancy sustainment, education, employment, life skills and personal independence.
- Supporting improvements to mental and physical health and encouraging engagement with specialist agencies where substance misuse is present.
- Managing a caseload, completing assessments, support plans and reviews.
- Building warm, respectful and trusting relationships with service users.
- Ensuring buildings remain safe, well-maintained and compliant with health and safety requirements.
- Helping residents develop key life skills, including budgeting, cooking, hygiene and household management.
- Advising on welfare, housing, benefit and legal rights, and assisting with applications where needed.
- Encouraging positive engagement and participation in meaningful activities.
- Maintaining accurate case files and ensuring data is recorded in line with GDPR and organisational policies.
- Working collaboratively with partner agencies and supporting occasional press and communications activity.
- Providing flexible cover across services, including evenings, weekends and Bank Holidays.
About You
You will bring empathy, patience and a genuine desire to support people facing homelessness and complex challenges. You are calm under pressure, able to manage challenging situations and confident working both independently and as part of a supportive team.
You will also have:
- At least six months’ experience of working with the public (desirable).
- Knowledge of issues affecting people experiencing homelessness (desirable).
- A relevant qualification in Health and Social Care, Housing or IAG (desirable).
- Good IT skills and the ability to maintain accurate records (desirable).
- The ability to work flexibly as part of a rota, including evenings, weekends and Bank Holidays (essential).
Other roles you may have experience of could include: Support Worker, Homelessness Support Worker, Housing Officer, Tenancy Sustainment Worker, Outreach Worker, Supported Housing Assistant, Recovery Worker, Engagement Worker, Community Support Worker.
Housing Support Worker in Southend-on-Sea employer: Not For Profit People
Contact Detail:
Not For Profit People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Worker in Southend-on-Sea
✨Tip Number 1
Network like a pro! Reach out to people in the housing support sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show your passion during interviews! When you get that chance to chat with potential employers, let your genuine desire to help those facing homelessness shine through. Share personal stories or experiences that highlight your empathy and commitment.
✨Tip Number 3
Prepare for situational questions! Think about scenarios you might face as a Housing Support Worker and how you'd handle them. This will show interviewers that you're ready to tackle the challenges of the role head-on.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles that match your skills and passion. Plus, it shows you're serious about joining our team and making a difference in people's lives.
We think you need these skills to ace Housing Support Worker in Southend-on-Sea
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Housing Support Worker role. Highlight your relevant experience and skills that align with the job description, especially your empathy and ability to support those facing homelessness.
Showcase Your Passion: Let us see your genuine desire to help others! Share personal stories or experiences that demonstrate your commitment to supporting people in need. This will help you stand out as a compassionate candidate.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications and motivations without sifting through unnecessary fluff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details directly and can process your application smoothly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Not For Profit People
✨Know Your Stuff
Make sure you understand the key responsibilities of a Housing Support Worker. Familiarise yourself with issues surrounding homelessness and the support services available. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Show Your Empathy
During the interview, demonstrate your compassion and understanding for those facing homelessness. Share personal experiences or examples from previous roles where you've made a positive impact on someone's life. This will highlight your suitability for the position.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as managing a challenging resident or supporting someone with substance misuse issues. Think through potential scenarios beforehand and outline your approach to problem-solving and support.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the organisation's approach to housing support or team dynamics. This shows your enthusiasm for the role and helps you gauge if the organisation is the right fit for you.
