Family Case Worker & Outreach Support in Norwich
Family Case Worker & Outreach Support

Family Case Worker & Outreach Support in Norwich

Norwich Full-Time 26000 - 28000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support women and children affected by domestic abuse through emotional and practical assistance.
  • Company: Specialist domestic abuse service dedicated to making a difference.
  • Benefits: Competitive salary, flexible hours, and the chance to make a real impact.
  • Why this job: Join a compassionate team and help empower families in need.
  • Qualifications: Experience in support roles and a passion for helping others.
  • Other info: Opportunity for part-time work and collaboration with partner agencies.

The predicted salary is between 26000 - 28000 £ per year.

Contract: Full time, permanent (part time considered)

Location: Norwich

Salary: £26,000–£28,000 per annum

We are delighted to be supporting a specialist domestic abuse service in their search for a compassionate and skilled Family Case Worker & Outreach Support professional. This vital role supports women, children and young people affected by domestic abuse, providing both refuge-based support and community outreach.

This is a full-time position, though part-time arrangements will be considered for the right candidate.

The Role

You will play a key part in supporting children and young people aged 5–18 and their parent within emergency accommodation, as well as delivering a women’s drop in service.

Key responsibilities include:

  • Providing one to one emotional and practical support to women and children living in refuge.
  • Offering domestic abuse advice and support at a community drop in service.
  • Assessing needs to promote wellbeing and safety.
  • Supporting parents to understand their children’s experiences.
  • Running group sessions including ‘Stay and Play’.
  • Providing move on support to families transitioning out of refuge.
  • Maintaining accurate, confidential client records.
  • Working collaboratively with partner agencies and representing the organisation at external meetings.
  • Participating in the out of hours on call rota.

Family Case Worker & Outreach Support in Norwich employer: Not For Profit People

As a Family Case Worker & Outreach Support with our specialist domestic abuse service in Norwich, you will join a dedicated team that prioritises compassion and community impact. We offer a supportive work culture that values employee growth through training and development opportunities, alongside a competitive salary and flexible working arrangements to ensure a healthy work-life balance. Our commitment to making a difference in the lives of women, children, and young people affected by domestic abuse makes this an incredibly rewarding place to work.
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Contact Detail:

Not For Profit People Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Family Case Worker & Outreach Support in Norwich

✨Tip Number 1

Network like a pro! Reach out to people in the field of domestic abuse support. Attend local events or workshops where you can meet professionals and learn more about the role. We all know that sometimes it’s not just what you know, but who you know!

✨Tip Number 2

Prepare for your interview by researching the organisation and its values. Understand their approach to supporting families affected by domestic abuse. We want you to show them that you’re not just a fit for the role, but also for their team culture!

✨Tip Number 3

Practice your responses to common interview questions. Think about how your experiences align with the responsibilities of a Family Case Worker. We suggest using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.

✨Tip Number 4

Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the position. We believe this small gesture can help keep you top of mind for the hiring team.

We think you need these skills to ace Family Case Worker & Outreach Support in Norwich

Emotional Support
Practical Support
Domestic Abuse Awareness
Needs Assessment
Wellbeing Promotion
Child Development Understanding
Group Facilitation
Client Record Management
Collaboration with Partner Agencies
Communication Skills
Crisis Intervention
Confidentiality
Outreach Services
Flexibility in Working Hours

Some tips for your application 🫡

Show Your Compassion: In your application, let us see your compassionate side! Share experiences that highlight your empathy and understanding, especially in relation to supporting women and children affected by domestic abuse.

Be Specific About Your Skills: We want to know what makes you the perfect fit for this role. Be specific about your skills and experiences that relate to providing emotional and practical support, and don’t forget to mention any relevant training or qualifications!

Tailor Your Application: Make sure to tailor your application to the job description. Highlight how your past experiences align with the key responsibilities listed, like running group sessions or working collaboratively with partner agencies.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at Not For Profit People

✨Know Your Stuff

Make sure you understand the role of a Family Case Worker & Outreach Support inside out. Familiarise yourself with the key responsibilities, especially around providing emotional support and running group sessions. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Show Your Compassion

This role is all about supporting vulnerable individuals, so be prepared to share examples from your past experiences where you've demonstrated empathy and compassion. Think of specific situations where you made a difference in someone's life, as this will resonate well with the interviewers.

✨Prepare Questions

Interviews are a two-way street, so come armed with thoughtful questions about the organisation and its approach to supporting families. Ask about their collaboration with partner agencies or how they measure success in their outreach programmes. This shows you're engaged and serious about the role.

✨Practice Active Listening

During the interview, make sure to listen carefully to the questions being asked. This not only helps you provide better answers but also demonstrates your communication skills. If you’re unsure about something, don’t hesitate to ask for clarification – it’s better to get it right than to guess!

Family Case Worker & Outreach Support in Norwich
Not For Profit People
Location: Norwich

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