At a Glance
- Tasks: Process sales orders, manage stock, and provide top-notch customer service.
- Company: Join a leading medical technology firm with a supportive culture.
- Benefits: Enjoy competitive salary, casual dress code, and 25 days annual leave plus your birthday off.
- Other info: Great opportunities for career growth and ongoing training.
- Why this job: Be at the heart of operations and make a real difference in healthcare.
- Qualifications: Customer service experience and strong attention to detail are essential.
The predicted salary is between 28000 - 28000 € per year.
We are seeking a proactive and detail-focused Sales Order Processing Administrator to support a growing medical technology business in a busy, customer-led environment.
Salary: £28,000 per annum
Location: Moulton Park, Northampton (office-based)
Hours: Full-time, Monday to Friday, 9:00am–5:00pm (35 hours per week)
Contract: Permanent
Closing date: CV’s will be reviewed on a rolling basis
Start: Immediate start preferred
About the role
This is a varied and hands-on opportunity for an experienced administrator with strong customer service skills. Working at the heart of operations, you will ensure customer orders are processed accurately and delivered on time, while supporting stock control and finance-related tasks.
Key responsibilities include:
- Processing sales orders and data entry using SAGE 200 Accounts and Microsoft 365
- Providing high-quality customer service via phone and email
- Managing stock control, inventory updates and assisting with regular stock takes
- Picking and packing medical equipment within the warehouse
- Coordinating deliveries and liaising with couriers
- Producing shipping labels and documentation, including for international orders
- Supporting invoicing and payment follow-ups
- Maintaining accurate records and responding proactively to issues as they arise
This role combines office-based administration with practical warehouse activity and suits someone who enjoys variety and responsibility.
About you
You will bring a professional, can-do approach and be comfortable working both independently and as part of a team. You’ll be organised, detail-oriented and confident communicating with customers and colleagues alike.
You will ideally have:
- Proven customer service or administrative experience
- Excellent attention to detail and strong typing skills
- A confident and polished telephone and email manner
- A proactive, problem-solving mindset
- The physical capability to lift, carry, bend and manage stairs as part of warehouse duties
- Experience using SAGE or similar systems would be an advantage, but training can be provided.
About the organisation
Our client is an established international manufacturer within the medical diagnostics and monitoring sector, supplying essential equipment to healthcare providers across the UK and globally. With decades of expertise and a strong commitment to quality and innovation, the organisation offers a supportive culture, long-term stability and genuine opportunities for career development.
Benefits include:
- Free on-site parking and casual dress code
- Company meals and social events
- After six months: company pension and private healthcare
- 25 days’ annual leave plus your birthday off
- Ongoing training and internal progression opportunities
Other roles you may have experience of could include: Sales Administrator, Order Processing Administrator, Customer Service Administrator, Logistics Administrator, Operations Administrator, Accounts Administrator, Supply Chain Assistant.
Sales Administrator in Northampton employer: Not For Profit People
Join a dynamic and supportive team at an established international manufacturer in the medical technology sector, where your role as a Sales Administrator will be pivotal in ensuring customer satisfaction and operational efficiency. Located in Moulton Park, Northampton, we offer a vibrant work culture with opportunities for professional growth, competitive benefits including a company pension, private healthcare, and generous annual leave, all within a collaborative environment that values innovation and quality.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Northampton
✨Tip Number 1
Get to know the company before your interview! Research their values, products, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the role of Sales Administrator, especially your customer service experience.
✨Tip Number 3
Don’t forget to ask questions during the interview! It shows you're engaged and helps you figure out if the company is the right fit for you. Ask about their team culture or what a typical day looks like for a Sales Administrator.
✨Tip Number 4
Apply through our website! We want to make it easy for you to connect with us. Plus, it shows you're proactive and keen to join our growing team in the medical technology sector.
We think you need these skills to ace Sales Administrator in Northampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in sales order processing and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Be proactive and show us your enthusiasm for the role and the company.
Show Off Your Attention to Detail:Since this role requires strong attention to detail, make sure your application is free from typos and errors. We appreciate a polished presentation, so double-check everything before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as soon as possible. Don’t miss out!
How to prepare for a job interview at Not For Profit People
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Administrator inside out. Familiarise yourself with sales order processing, customer service expectations, and any relevant software like SAGE 200. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is all about providing top-notch customer service, be ready to share specific examples from your past experiences. Think of times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your proactive approach and problem-solving mindset.
✨Be Detail-Oriented
Attention to detail is crucial in this job, so during the interview, highlight your organisational skills and how you manage tasks accurately. You might want to mention any systems or processes you've used to keep track of orders or inventory, as this will resonate well with the hiring team.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or growth opportunities. This shows that you’re not just interested in the job but also in how you can contribute to the organisation's success and develop your career.
