At a Glance
- Tasks: Process sales orders, manage stock control, and provide top-notch customer service.
- Company: Join a leading medical technology firm with a supportive culture.
- Benefits: Enjoy competitive salary, casual dress code, and 25 days annual leave plus your birthday off.
- Other info: Great opportunities for career growth and ongoing training.
- Why this job: Be at the heart of operations and make a real difference in healthcare.
- Qualifications: Customer service experience and strong attention to detail are essential.
The predicted salary is between 28000 - 28000 £ per year.
We are seeking a proactive and detail-focused Sales Order Processing Administrator to support a growing medical technology business in a busy, customer-led environment.
Overview
- Salary: £28,000 per annum
- Location: Moulton Park, Northampton (office-based)
- Hours: Full-time, Monday to Friday, 9:00am–5:00pm (35 hours per week)
- Contract: Permanent
- Closing date: CV’s will be reviewed on a rolling basis
- Start: Immediate start preferred
About the role
This is a varied and hands-on opportunity for an experienced administrator with strong customer service skills. Working at the heart of operations, you will ensure customer orders are processed accurately and delivered on time, while supporting stock control and finance-related tasks.
- Processing sales orders and data entry using SAGE 200 Accounts and Microsoft 365
- Providing high-quality customer service via phone and email
- Managing stock control, inventory updates and assisting with regular stock takes
- Picking and packing medical equipment within the warehouse
- Coordinating deliveries and liaising with couriers
- Producing shipping labels and documentation, including for international orders
- Supporting invoicing and payment follow-ups
- Maintaining accurate records and responding proactively to issues as they arise
This role combines office-based administration with practical warehouse activity and suits someone who enjoys variety and responsibility.
About you
You will bring a professional, can-do approach and be comfortable working both independently and as part of a team. You’ll be organised, detail-oriented and confident communicating with customers and colleagues alike. You will ideally have:
- Proven customer service or administrative experience
- Excellent attention to detail and strong typing skills
- A confident and polished telephone and email manner
- A proactive, problem-solving mindset
- The physical capability to lift, carry, bend and manage stairs as part of warehouse duties
Experience using SAGE or similar systems would be an advantage, but training can be provided.
About the organisation
Our client is an established international manufacturer within the medical diagnostics and monitoring sector, supplying essential equipment to healthcare providers across the UK and globally. With decades of expertise and a strong commitment to quality and innovation, the organisation offers a supportive culture, long-term stability and genuine opportunities for career development.
Benefits include
- Free on-site parking and casual dress code
- Company meals and social events
- After six months: company pension and private healthcare
- 25 days’ annual leave plus your birthday off
- Ongoing training and internal progression opportunities
Other roles you may have experience of could include Sales Administrator, Order Processing Administrator, Customer Service Administrator, Logistics Administrator, Operations Administrator, Accounts Administrator, Supply Chain Assistant.
Sales Order Processing Administrator in Moulton employer: Not For Profit People
Join a dynamic and supportive team at an established international manufacturer in the medical technology sector, where your role as a Sales Order Processing Administrator will be pivotal in ensuring customer satisfaction and operational efficiency. Located in Moulton Park, Northampton, we offer a vibrant work culture with opportunities for professional growth, competitive benefits including a company pension, private healthcare, and generous annual leave, all within a friendly environment that values innovation and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Order Processing Administrator in Moulton
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Not For Profit People. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Not For Profit People before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Sales Order Processing Administrator in Moulton
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Not For Profit People:Your cover letter is your chance to shine! Tell us why you want to work at Not For Profit People specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Not For Profit People!
How to prepare for a job interview at Not For Profit People
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
