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- Tasks: Lead a team to deliver high-quality reactive repairs across social housing properties.
- Company: One of the UK’s leading housing providers with a focus on inclusion and diversity.
- Benefits: Competitive salary, excellent pension scheme, and generous annual leave.
- Other info: Join a collaborative culture with ongoing development opportunities and a commitment to wellbeing.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Experience in managing maintenance teams and strong knowledge of health and safety.
The predicted salary is between 47989 - 51650 £ per year.
We are seeking an experienced maintenance professional to lead a reactive repairs team across South East London, ensuring high quality repairs and excellent customer service for residents.
Position: Reactive Maintenance Supervisor
Salary: £47,989 to £51,650 per annum depending on experience
Location: South East London covering Lewisham and Bromley
Hours: Full time, 40 hours per week
Contract: Permanent
Working Pattern: Shifts between 8am and 5pm Monday to Friday plus call out rota
Closing Date: 21st May at 11pm
Interview Date: 28th May in Sidcup
About the Role
An exciting opportunity has arisen for a Reactive Maintenance Supervisor to join a busy in-house maintenance team delivering responsive repairs across social housing properties. You will lead a team of approximately 10 multi-trade and specialist operatives, ensuring repairs are completed efficiently, safely and to a high standard. Working closely with housing, surveying, property services, planning and contact centre teams, you will play a key role in delivering an excellent repairs service for residents.
Key responsibilities include:
- Supervising and supporting a team of maintenance operatives
- Managing reactive repairs performance and service delivery
- Monitoring KPIs, budgets and productivity levels
- Providing technical advice on complex repairs and maintenance issues
- Ensuring health and safety compliance across all works
- Managing performance, absence and development within the team
- Working collaboratively with contractors and internal departments
- Promoting a strong customer-focused and inclusive working culture
About You
We are looking for a confident people manager with strong maintenance knowledge and experience within social housing, local authority or property maintenance environments. You will have:
- Experience managing maintenance teams within social housing or property services
- Good knowledge of reactive repairs and maintenance trades
- Strong understanding of health and safety, including asbestos awareness
- Experience managing KPIs, budgets and operational performance
- Excellent communication and customer service skills
- Ability to motivate and develop dispersed teams
- Experience managing performance and absence processes
- Strong organisational and problem-solving skills
- Full manual UK driving licence
About the Organisation
This organisation is one of the UK’s leading housing providers, supporting hundreds of thousands of residents across London, the South East and the North West. They are committed to providing high quality homes and services that help people live better lives. They are passionate about inclusion, diversity and creating a workplace where everyone feels valued and supported. Employees benefit from a collaborative culture, ongoing development opportunities and a strong commitment to wellbeing and sustainability.
Benefits include:
- Excellent pension scheme
- 28 days annual leave rising to 31 days with service
Maintenance Supervisor employer: Not For Profit People
Contact Detail:
Not For Profit People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Supervisor
✨Tip Number 1
Network like a pro! Reach out to your contacts in the maintenance and housing sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for maintenance supervisors and practice your answers. Show them you know your stuff about reactive repairs and team management.
✨Tip Number 3
Don’t forget to showcase your leadership skills! During interviews, share examples of how you've motivated teams and improved service delivery. They want to see you in action!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Maintenance Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your management experience in maintenance and any relevant KPIs you've handled. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our mission. Keep it friendly and professional, just like we are at StudySmarter.
Showcase Your People Skills: As a Maintenance Supervisor, you'll be leading a team, so don’t forget to mention your people management skills. Share examples of how you've motivated teams or improved service delivery in your previous roles. We love a good team player!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Not For Profit People
✨Know Your Stuff
Make sure you brush up on your maintenance knowledge, especially around reactive repairs and health and safety regulations. Be ready to discuss specific examples from your past experience that showcase your expertise in managing teams and delivering high-quality service.
✨Showcase Your Leadership Skills
As a Maintenance Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare to share stories about how you've successfully managed performance, developed team members, and handled any challenges that arose in previous roles.
✨Understand the Organisation's Values
Familiarise yourself with the organisation's commitment to inclusion, diversity, and customer service. Be prepared to discuss how your personal values align with theirs and how you can contribute to creating a positive working culture.
✨Prepare Questions
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, the challenges they face, and how success is measured in this role. This shows your genuine interest and helps you assess if it's the right fit for you.