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- Tasks: Lead a team delivering high-quality repairs and excellent customer service across social housing.
- Company: One of the UK’s leading housing providers, committed to inclusion and diversity.
- Benefits: Competitive salary, generous leave, health cash plan, and flexible working opportunities.
- Other info: Join a collaborative culture with ongoing development and a focus on wellbeing.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Experience in managing maintenance teams and strong knowledge of reactive repairs.
The predicted salary is between 47989 - 51650 £ per year.
We are seeking an experienced maintenance professional to lead a reactive repairs team across South East London, ensuring high quality repairs and excellent customer service for residents.
Position: Reactive Maintenance Supervisor
Salary: £47,989 to £51,650 per annum depending on experience
Location: South East London covering Lewisham and Bromley
Hours: Full time, 40 hours per week
Contract: Permanent
Working Pattern: Shifts between 8am and 5pm Monday to Friday plus call out rota
Closing Date: 21st May at 11pm
Interview Date: 28th May in Sidcup
About the Role
An exciting opportunity has arisen for a Reactive Maintenance Supervisor to join a busy in-house maintenance team delivering responsive repairs across social housing properties. You will lead a team of approximately 10 multi-trade and specialist operatives, ensuring repairs are completed efficiently, safely and to a high standard. Working closely with housing, surveying, property services, planning and contact centre teams, you will play a key role in delivering an excellent repairs service for residents.
Key responsibilities include:
- Supervising and supporting a team of maintenance operatives
- Managing reactive repairs performance and service delivery
- Monitoring KPIs, budgets and productivity levels
- Providing technical advice on complex repairs and maintenance issues
- Ensuring health and safety compliance across all works
- Managing performance, absence and development within the team
- Working collaboratively with contractors and internal departments
- Promoting a strong customer-focused and inclusive working culture
About You
We are looking for a confident people manager with strong maintenance knowledge and experience within social housing, local authority or property maintenance environments. You will have:
- Experience managing maintenance teams within social housing or property services
- Good knowledge of reactive repairs and maintenance trades
- Strong understanding of health and safety, including asbestos awareness
- Experience managing KPIs, budgets and operational performance
- Excellent communication and customer service skills
- Ability to motivate and develop dispersed teams
- Experience managing performance and absence processes
- Strong organisational and problem-solving skills
- Full manual UK driving licence
About the Organisation
This organisation is one of the UK’s leading housing providers, supporting hundreds of thousands of residents across London, the South East and the North West. They are committed to providing high quality homes and services that help people live better lives. They are passionate about inclusion, diversity and creating a workplace where everyone feels valued and supported. Employees benefit from a collaborative culture, ongoing development opportunities and a strong commitment to wellbeing and sustainability.
Benefits include:
- Excellent pension scheme
- 28 days annual leave rising to 31 days with service plus bank holidays
- Health cash plan
- Life assurance
- Paid volunteering days
- Employee assistance programme
- Flexible and agile working opportunities
Maintenance Supervisor in London employer: Not For Profit People
Contact Detail:
Not For Profit People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Supervisor in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the maintenance and housing sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for maintenance supervisors and practice your answers. Show off your experience managing teams and handling reactive repairs with confidence.
✨Tip Number 3
Don’t forget to showcase your soft skills! Being a people manager is key, so highlight your communication and customer service skills during interviews. We want to see how you can motivate and develop your team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our fantastic team in South East London.
We think you need these skills to ace Maintenance Supervisor in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Maintenance Supervisor role. Highlight your experience in managing maintenance teams and your knowledge of reactive repairs. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background in social housing makes you a perfect fit. Keep it engaging and personal – we love to see your personality!
Showcase Your Achievements: When detailing your experience, don’t just list your duties. Share specific achievements, like improvements in KPIs or successful projects you've led. This helps us see the impact you've made in previous roles!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, plus you’ll get all the latest updates on your application status. We can’t wait to hear from you!
How to prepare for a job interview at Not For Profit People
✨Know Your Stuff
Make sure you brush up on your maintenance knowledge, especially around reactive repairs and health and safety regulations. Be ready to discuss specific examples from your past experience that showcase your expertise in managing teams and delivering high-quality repairs.
✨Showcase Your Leadership Skills
As a Maintenance Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare to share stories about how you've successfully managed performance, absence, and development within your teams. Highlight any strategies you've used to foster a positive and inclusive working culture.
✨Understand the Organisation
Research the organisation thoroughly before your interview. Familiarise yourself with their values, commitment to inclusion, and the services they provide. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions. Ask about their approach to managing KPIs and budgets, or how they support ongoing development for their staff. This shows that you're not only interested in the role but also in contributing to the organisation's success.