At a Glance
- Tasks: Lead operations and HR to support a vibrant youth charity.
- Company: Exciting new youth charity focused on empowering young people.
- Benefits: 33 days holiday, workplace pension, free gym access, and bespoke training.
- Other info: Join a passionate team dedicated to diversity and inclusion.
- Why this job: Make a real impact on young lives in a dynamic environment.
- Qualifications: Experience in operational management and HR, with strong leadership skills.
The predicted salary is between 40000 - 45500 € per year.
Are you a dynamic and organised leader, ready to inspire and support a dedicated team of staff and volunteers? Energetic, yet calm and composed at a senior level? If you’re excited about using your professional experience to make a difference to young people, this could be the perfect role for you! This is an exciting opportunity to take on a senior leadership role, where no two days are ever the same!
As an equal opportunities employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.
Location: Tilbury, Essex (Until the youth zone is completed and fully operational you will be based at the temporary offices space at Tilbury Community Association)
Salary: £40,000 to £45,500 (dependent upon experience) with 33 days
Hours: Full-time, 37.5 hours per week
Contract: Permanent
Benefits: 33 days Holiday (inclusive of bank holidays), Workplace pension, Free gym access (once the youth zone opens), Access to the organisations Talent Academy; bespoke training and mentoring
Closing Date: 12 noon on 5th June 2026. We may close this role early if we receive a high volume of applications, so we encourage you to apply as soon as possible.
First Stage Interviews: Online – 16th July 2026
Second Stage Interviews: 23rd July 2026 at a location local to Tilbury
About the Role
During the pre-opening phase, the role will focus on developing the youth zones back-office functions, undertaking all necessary tasks, planning and preparations to ensure we are fully operational at opening. This will include setting up the HR function ahead of recruiting the wider team and supporting staff wellbeing, development, and compliance.
The Head of Operations and People role is a key position at the youth zone. When open, as part of the Senior Management team, you’ll lead and manage the back-office functions, ensuring the team deliver the best possible service to the thousands of young people who rely on the organisation.
We’re looking for an experienced and professional operational manager who can manage multiple teams and be the go-to person for ensuring the environment is safe, welcoming, and efficient, so the frontline teams can focus on delivering life-changing experiences for young people. In this role, you’ll also serve as the secretariat for the Board of Trustees and oversee monthly payroll administration.
This is an exciting opportunity to shape the future of the Youth Zone and make a real impact!
Key responsibilities include:
- Day to day operations
- Recruitment and HR management
- Compliance and legislation
- Financial and support function management
- Management and staff development
- Leadership and networking
- Safeguarding
About You
We’re looking for someone who can juggle multiple roles, tackle new challenges daily, and make a real impact on the lives of young people and the community.
You will have experience of:
- Working in a senior administrative and operational management roles within a busy office environment, including line management responsibility for large and varied staff teams.
- HR functions, including HR practices, procedures and policies.
- Basic finance administration processes, including payroll, accounts work and budget management.
- Providing high-level support to Boards, Chief Executives and external stakeholders, including partnership working, contracts, and service agreements and commissioning.
- You will have proficient IT skills with an understanding of Office 365 and relevant support systems.
If you have a passion for young people and genuine enthusiasm for working in a youth environment, then we would love to hear from you!
About the Organisation
Join a brand-new locally run youth charity, set to provide thousands of young people with the opportunity to have fun, make new friends, try something new and feel safe. With community centric values and located in the heart of Tilbury, it will be an inspiring place for young people aged 8 – 18, and up to 25 for those with additional needs, to feel empowered and try new experiences. The building is due to be completed in 2027.
This is passionate, properly funded youth provision, with no ifs or buts. It’s about giving young people a chance to shine in an environment where they can be themselves. It’s about opportunity.
Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.
Locations
Head of Operations and People in Essex, Tilbury employer: Not For Profit People
Join a vibrant and community-focused youth charity in Tilbury, where your leadership will directly impact the lives of young people. With a commitment to equality, diversity, and inclusion, we offer a supportive work culture that values personal growth through our Talent Academy and provides generous benefits including 33 days of holiday and free gym access. This is not just a job; it's an opportunity to inspire change and create a safe, empowering environment for youth.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations and People in Essex, Tilbury
✨Tip Number 1
Get to know the organisation! Research their values, mission, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. It’s all about making connections!
✨Tip Number 3
Prepare for those interviews! Think about how your past experiences align with the role's responsibilities. Practice answering common questions and be ready to discuss how you can contribute to the youth zone's success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making an impact in the community.
We think you need these skills to ace Head of Operations and People in Essex, Tilbury
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for working with young people shine through. We want to see how your experiences and values align with our mission to empower the youth in our community.
Tailor Your CV:Make sure your CV highlights relevant experience in operations and HR management. We’re looking for someone who can juggle multiple roles, so showcase your ability to manage teams and projects effectively.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your achievements and how they relate to the role. We appreciate a well-structured application that’s easy to read!
Apply Early:Don’t wait until the last minute! We may close the role early if we get a lot of applications, so make sure you apply through our website as soon as you can to secure your chance.
How to prepare for a job interview at Not For Profit People
✨Know the Organisation Inside Out
Before your interview, take some time to research the youth charity and its mission. Understand their values, the community they serve, and the specific challenges they face. This will not only help you answer questions more effectively but also show your genuine interest in making a difference.
✨Showcase Your Leadership Style
As a Head of Operations and People, your leadership style is crucial. Be prepared to discuss your approach to managing teams, supporting staff wellbeing, and fostering a positive work environment. Use specific examples from your past experiences to illustrate how you've successfully led teams and tackled challenges.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle multiple responsibilities. Think about situations where you've had to juggle various tasks or resolve conflicts within a team. Practising these scenarios can help you articulate your thought process during the interview.
✨Highlight Your Commitment to Diversity and Inclusion
Given the organisation's focus on equality, diversity, and inclusion, be ready to discuss how you've promoted these values in your previous roles. Share any initiatives you've led or participated in that support under-represented groups, and express your enthusiasm for creating an inclusive environment for young people.
