Employee Relations Specialist

We are seeking an experienced Employee Relations Specialist to deliver expert HR support, manage complex cases and drive positive workplace outcomes across a dynamic organisation. Salary: £50,000 per annum Location: Bedford, Hybrid Hours: Full-time Holiday: 28 days + BUPA (family option available) Closing date: Please apply promptly as applications will be reviewed on a rolling basis About the role Reporting to the Head of People, this role plays a key part in delivering a proactive, people-focused Employee Relations (ER) service. Acting as a subject matter expert, you will support managers across the organisation, managing complex cases and promoting a modern, inclusive approach to people practices. Key responsibilities include: * Managing a full range of ER cases from initial advice through to resolution, including escalated and complex matters * Conducting fair, thorough and compliant investigations in line with employment legislation and internal policies * Providing expert guidance and coaching to managers to support effective decision‑making and positive outcomes * Identifying trends in ER cases and recommending improvements to policies, processes and ways of working * Building strong relationships with stakeholders to promote a collaborative and solutions‑focused culture * Producing insightful reports to inform business decisions and mitigate organisational risk * Supporting a culture of continuous improvement and inclusive, people‑centred practices About you You will be a confident and pragmatic HR professional with strong Employee Relations expertise and the ability to influence at all levels. You will demonstrate: * Strong knowledge of UK employment law and HR best practice * Experience of coaching managers and influencing stakeholders to achieve positive outcomes * Excellent investigation, analytical and problem‑solving skills * A calm, resilient approach with the ability to manage competing priorities * Strong communication skills with the ability to handle sensitive matters with professionalism and empathy * A proactive mindset with a passion for continuous improvement and delivering high‑quality people services Other roles you may have experience of could include: * Employee Relations Manager * Senior Employee Relations Advisor * Employee Relations Specialist * Employee Relations Officer * Employee Relations Consultant * Senior Employee Relations Manager * Head of Employee Relations * HR Business Partner * HR Advisor * HR Manager * People Partner * Employee Relations Advisor * Senior HR Advisor * Employee Relations Lead * Employee Relations Business Partner * ER Case Management Specialist * ER & Policy Lead * Employee Relations and Engagement Manager * Workplace Relations Manager #J-18808-Ljbffr