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- Tasks: Lead innovative fundraising campaigns to attract new supporters and transform patient care.
- Company: Join a top 100 hospital, a global leader in healthcare innovation.
- Benefits: Great salary, generous leave, pension scheme, and health perks.
- Other info: Diverse team culture that values unique perspectives and continuous improvement.
- Why this job: Make a real impact in healthcare while developing your career in a supportive environment.
- Qualifications: Experience in fundraising or digital marketing with strong communication skills.
The predicted salary is between 32000 - 35000 £ per year.
We are looking for an experienced and ambitious fundraising or marketing professional to play a pivotal role in leading the supporter acquisition programme. We’re on a mission to support our client, voted one of the top 100 hospitals in the world, and a global leader in healthcare innovation. From new cancer care to a world-class children’s hospital, your work will help transform the future of patient care.
Location: Cambridge / Hybrid (minimum two days per week in the office)
Salary: £32,000 to £35,000 per annum (depending on experience) plus a great benefits package!
Hours: Full time, 37.5 hours per week
Contract: Permanent
Closing Date: 17th May 2026, however we reserve the right to close this vacancy once a sufficient number of applications have been received or a successful candidate is found.
About the Role
You will drive the strategic development and delivery of multi-channel campaigns spanning digital, face-to-face, and direct mail ensuring the organisation attracts high quality new supporters efficiently and at scale. Working as a key member of the Individual Giving team, you will take ownership of all acquisition activity while collaborating closely with new colleagues to shape and deliver an exceptional welcome journey. Together, you will ensure that every new supporter receives a personalised, engaging introduction that builds loyalty from the start and reflects the commitment to supporter centred fundraising.
As part of a newly developed and ambitious Individual Giving function, you will champion innovation, continuous improvement, and a culture of integrity. Your leadership will help ensure that every aspect of acquisition work puts supporters at the heart of what the organisation does and contributes to the long term development of the programme.
Key areas of responsibility include:
- Strategy and planning
- Fundraising
- Targets and budgets
- Data, reporting, and administration
- Innovation and Compliance
About You
You will bring a data driven mindset to the role interrogating performance, identifying insights, and making evidence based recommendations to optimise campaigns. With a strong understanding of KPIs, cost per acquisition, and long term value, you will lead on shaping an agile acquisition plan that maximises return on investment and supports sustainable growth.
You will have:
- Experience of working in a fast-paced individual giving or digital marketing team
- Experience recruiting new supporters (or customers) through a variety of channels
- Experience of monitoring and reporting on KPIs relevant to this role
- Excellent communication skills, written and verbal
- Excellent attention to detail
- Strong organisational skills and the ability to manage competing priorities and deadlines
- Conscientious approach to your work
- Strong numeracy skills to monitor budgets and project spend
- Computer literacy and experience with Microsoft Office packages
- Empathy and a passion and enthusiasm for the work of the organisation
We strongly encourage applicants from all backgrounds and identities, every new team member brings a unique perspective, helping us enrich and diversify our charity.
In Return
This is an amazing place to work! You will receive a fantastic benefits package including:
- Pension Scheme with 7% Employer Contribution
- 25 days Annual Leave + Bank Holidays + Your Birthday off
- Group Life Assurance (4x salary)
- Enhanced Maternity and Paternity Pay
- Annual Eye Tests + £65 towards computer-use glasses
- On-site Leisure Centre
- NHS Discount Schemes
- Health Cash Plan
- Employee Assistance Programmes
- Cycle to Work Scheme
Team Leader Telephone & Web in Cambridge employer: Not For Profit People
Contact Detail:
Not For Profit People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader Telephone & Web in Cambridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the fundraising and marketing sectors. Attend events, join online forums, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your past campaigns and successes. This is your chance to demonstrate your data-driven mindset and innovative ideas, making you stand out from the crowd.
✨Tip Number 3
Prepare for interviews by researching the organisation thoroughly. Understand their mission, values, and recent campaigns. Tailor your responses to show how your experience aligns with their goals, especially in supporter acquisition and engagement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission. Let’s make a difference together!
We think you need these skills to ace Team Leader Telephone & Web in Cambridge
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Individual Giving Lead role. Highlight your experience in fundraising or marketing, and show how your skills align with the job description. We want to see how you can contribute to our mission!
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Use specific examples of how you've driven supporter acquisition or improved campaign performance. This helps us understand the impact you've made in previous roles.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you're a great fit for the team!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Not For Profit People
✨Know Your Numbers
Since this role is all about data-driven decision making, brush up on your understanding of KPIs, cost per acquisition, and long-term value. Be ready to discuss how you've used these metrics in past roles to optimise campaigns.
✨Showcase Your Campaign Experience
Prepare specific examples of multi-channel campaigns you've led or contributed to. Highlight your role in strategy development and how you ensured a personalised experience for new supporters. This will demonstrate your hands-on experience and leadership skills.
✨Emphasise Your Communication Skills
Excellent communication is key in this position. Practice articulating your thoughts clearly and concisely. You might even want to prepare a brief pitch about a successful campaign you've worked on, showcasing your ability to engage and inspire.
✨Demonstrate Your Passion
This organisation values empathy and enthusiasm for their mission. Be prepared to share why you're passionate about fundraising and how you connect with the cause. Authenticity can set you apart from other candidates!