At a Glance
- Tasks: Drive new business through engaging cold calls and manage client relationships.
- Company: Fast-growing commercial real estate services firm with a vibrant culture.
- Benefits: Competitive salary, uncapped commission, and opportunities for professional growth.
- Other info: Office-based role in Canary Wharf with excellent career progression opportunities.
- Why this job: Join a dynamic team and make a real impact in the commercial real estate sector.
- Qualifications: Experience in telesales or client management; strong communication skills required.
The predicted salary is between 28000 - 35000 £ per year.
About Us
Founded in 2020, NOS is a commercial real estate services business that specialises in bridging commercial landlords and occupiers with their desired supply chain globally. Through telemarketing, market intelligence, data analysis, and business consulting, we help clients identify and capture opportunities across the commercial real estate landscape. Based in the UK and South Africa, we deliver innovative solutions to clients across the United Kingdom, North America, and the EMEA region. Since 2021, we’ve helped our clients secure over £30 million in revenue, with a further £3.4 billion in active construction pipeline. As a fast-growing business, we’re big on culture and we define “NOStronauts” as those who sweat the small stuff, aren’t afraid to roll up their sleeves, obsess over client satisfaction, love helping others, and are continuously looking to grow as professionals.
Role Description
- Location: 77 Marsh Wall, Canary Wharf, London.
- Salary: £28,000 - £35,000 (Subject to experience).
- Commission: Uncapped (OTE £43K - £50K).
- Business hours: 08:30-17:00.
- Working days: Monday-Friday.
This is an office based role, reporting to the Head of Client Relations. In this role you will be responsible for managing and the delivery of telemarketing campaigns for our existing clients. Within this role you will have full responsibility for the services delivered to set client(s). You will be given a full understanding of our clients expectations to ensure that our solutions are delivered on schedule and to our client's satisfaction. You will integrate seamlessly and have direct contact with clients while adhering to our values and operating procedures.
Key Responsibilities
- Secure new business opportunities for your assigned client, through cold telephone outreach on our CRM.
- Ensure seamless delivery of services to assigned client(s), maintaining the highest standards of quality.
- Manage client relationships, engaging effectively with key contacts, decision-makers, and influencers.
- Develop a deep understanding of our client’s priorities, strategy, and organisational structure to identify opportunities for NOS to add value across their business.
- Lead or actively participate in regular client review meetings.
- Collaborate with the Head of Client Relations to create tailored account development plans.
- Provide accurate and timely weekly and monthly reports, both internally and externally.
- Maintain up-to-date records of all client activities and progress within the internal CRM system.
- Ensure full compliance with all statutory, operational, and company policies.
About You
- Inquisitive with the ability to listen and ask the right questions.
- You have the ability to prioritise your workload and to multi-task.
- You’re a natural communicator with great interpersonal skills.
- A good negotiator.
- A storyteller with an engaging personality.
- Fearless attitude.
- You love contributing and working in a diverse team.
- A diligent professional who’s obsessed with customer satisfaction.
- Ambitious and self-motivated, with a desire to learn, develop, and progress.
- Great written and spoken English.
Ideal Experience
- This role is well suited to candidates with a background in recruitment, media sales or onsite lettings agent experience.
- Outbound or Inbound Telesales experience is a must.
- Understanding of B2B sales or client management is advantageous, however, not a must.
- Knowledge of the commercial real estate is advantageous, however, not a must.
- Experience of managing SLAs / KPIs.
- Experience using CRM systems.
- Experience using MS Office suite - particularly Outlook.
NOS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, age, religion, sex, sexual orientation, gender identity / expression, national origin, or any other characteristic protected under law.
Outbound Sales Executive employer: NOS
At NOS, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values collaboration and innovation. Located in the heart of Canary Wharf, London, our team enjoys a dynamic environment where personal and professional growth is encouraged, alongside competitive salaries and uncapped commission opportunities. As a fast-growing company, we empower our 'NOStronauts' to thrive by fostering a supportive atmosphere that prioritises client satisfaction and continuous development.
StudySmarter Expert Advice🤫
We think this is how you could land Outbound Sales Executive
✨Tip Number 1
Get to know the company inside out! Research NOS, its values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Since this role involves cold calling, rehearse how you’d introduce yourself and the company. Make it engaging and concise – you want to grab their attention right away!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up! After any interaction, whether it’s an interview or a networking chat, send a thank-you note. It shows your enthusiasm and keeps you top of mind for the hiring team.
We think you need these skills to ace Outbound Sales Executive
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Outbound Sales Executive role. Highlight your relevant experience in telesales and client management, and don’t forget to sprinkle in some of that NOS culture vibe!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for NOS. Share your passion for customer satisfaction and how your skills align with our mission to bridge landlords and occupiers.
Showcase Your Communication Skills:Since this role is all about engaging with clients, make sure your written application reflects your communication prowess. Keep it clear, concise, and engaging – just like you would in a conversation with a client!
Apply Through Our Website:We love seeing applications come through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, it shows us you’re keen on joining the NOS family!
How to prepare for a job interview at NOS
✨Know Your Client
Before the interview, do your homework on NOS and its clients. Understand their business model, recent projects, and how they bridge landlords and occupiers. This will help you demonstrate your interest and show that you're ready to contribute to their success.
✨Showcase Your Communication Skills
As an Outbound Sales Executive, strong communication is key. Prepare examples of how you've effectively engaged with clients in the past. Practice articulating your thoughts clearly and confidently, as this will reflect your ability to manage client relationships.
✨Demonstrate Your Sales Acumen
Be ready to discuss your experience in telesales or client management. Share specific instances where you secured new business or exceeded sales targets. Highlight your negotiation skills and how you’ve used them to close deals successfully.
✨Emphasise Your Team Spirit
NOS values collaboration and a positive culture. Be prepared to talk about how you work within a team, share successes, and support colleagues. Mention any experiences where you contributed to a team goal or helped improve client satisfaction.
